Where Mimecast customers, partners, and employees come together to discuss our products and services. Ask the Mimecast community a question, or search the forums to see if your question has already been asked and answered!
From in-depth articles to practical guides, find everything you need to stay informed and ahead. Dive in and explore resources that empower you to learn, grow, and succeed.
We have stationery layouts/policies created to post our email sign off, marketing banner and disclaimer. On replying to an external mail, this pastes at the bottom of the entire thread rather than under our response. Is it possible for this to be changed?
I have several folders but there is one in particular that I need information on. Thanks
I'm typically an even keel person and generally give grace and understanding to all situations. But the service we've received recently (or lack there of) from Mimecast is beyond pathetic. On Jan 17th, I raised a case about an issue I was experiencing and was hoping to get some help. The next day, I got an answer from…
I just want to verify and understand how long mimecast retains email addresses of mailboxes/aliases. We had an attempted phishing attack which got past Mimecast and ended up in a couple peoples mailboxes. It was sent to about 10 email addresses. Many of them were mailboxes that did not exist anymore on our end for years.…
I have a user who routinely receives emails from an external party and with these emails comes expected attachments. Recently on the latest email, Mimecast flagged a .pdf attachment as potentially malicious. I examined the conflict and suspect it's a false positive but also didn't get to confirm if the hyperlink embedded…
Have seen an uptick in spoofed emails where notice comes to reset ones creds for company X but email doesn't originate from X.tld domain. Looking for a way to do content examination where X is mentioned in the body of the email but sender domain is NOT x.tld. Easy enough to apply to domain Y.tld but I'm looking for is NOT…
I have raised a task but haven't got any ETA on when it'll be fixed. I am wondering if there is any workaround to avoid these PDF attachments being held so frequently.
Is mimecast for Outlook compatible with New Outlook. When enabling New Outlook the Mimecast plug-in is lost. Are there steps to set this up?
Recently we've had issues with users trying to access in-flight Delta wifi while using the Web Security Agent. I've tried everything under the sun already, from disabling the agent, manually setting DNS, removing DNS settings, flushing DNS etc. I've even whitelisted every possible Delta wifi domain but no luck. This seems…
We're extremely frustrated and disappointed with the lack of support from Mimecast regarding our ongoing LDAP issue. We've been dealing with this problem without any concrete resolution and no proper assistance from support. Despite multiple attempts to get help, our requests have been ignored or remain unresolved. To make…
Mimecast's Threat Intelligence Elevate your Cybersecurity Game with Cutting-Edge Threat Intelligence In the ever-changing world of cybersecurity, staying ahead matters. That's where Mimecast’s Threat Intelligence Series steps in. Become part of our monthly journey through the cybersecurity landscape. Learn how to prevent…