Skip navigation
All Places > Site Help > Blog > 2016 > July

Site Help

July 2016 Previous month Next month

Welcome aboard! So youve signed up for Mimecaster Central Now what?

We have created this Getting Startedguide to get you up and running in the community.


This guide will cover:



Fill In Your Profile

Filling out your profile will be the first prompt you receive upon signing on to the community. You will be given a random avatar when signing on. We recommend you update this with your actual picture and add a little personality to your profile.


To edit your profile:
  1. Click on your avatar in the top right hand corner of any community page
  2. Select “Edit Profile”

Screen Shot 2016-07-05 at 4.29.11 PM.png


There will be a number of required fields (Name, Email, Title, and Region) however we suggest to fill in as much information as your comfortable giving. Only Mimecast customers, partners, and employees will be able to view these details.


Learn more about your profile and avatar:

Get Started: Complete Your Profile






Ask a Question

Asking and answering questions is the real crux of why this community was built. The majority of questions will be guided through the community forums; however, specific questions can be posted in user groups as well.


To ask a question:

  1. Click into the area where you would like to ask a question (Community Forums or
    Community User Groups )
  2. On the community forum landing page there is a box where you can directly ask any
    Screen Shot 2016-07-05 at 4.48.58 PM.png
  3. Click down the “Actions” tab and you will be able to ask a question or start a discussion.

Screen Shot 2016-07-05 at 4.51.06 PM.png


Also check out Helpful Answers in the community!




Join a Group

Joining a group is the best space to discuss specific areas of interest. There are a number of different groups available in the “User Groups” section of the community. There are some private groups where membership must be granted by the group manager.

To join the group:

    1. Click into the Community User Groups section of the community
      Screen Shot 2016-07-05 at 4.54.15 PM.png
    2. Click “Visit” or “Request to Join” on the group you would like to explore.

      Screen Shot 2016-07-05 at 4.55.42 PM.png

    3. Once in the group you must click “Join” group in the top right hand corner of the group to become a member
    4. Click “Following” next to the join group button to receive inbox or e-mail notifications when activity happens in the group

Screen Shot 2016-07-05 at 5.00.30 PM.png




Also see:

Mimecaster Central Site Overview 

Explore the Features: Understanding My Updates



Find more helpful tips in Site Help.

Not finding help? Ask a question!