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Influence the Future of Mimecast Products: Share Ideas

Blog Post created by user.RZYHBOK9oJ Employee on Jan 5, 2017

Have a great idea for Mimecast products and services? Know of something that would allow your peers to "get it done" more efficiently?

 

If you haven't already logged in to check out our Share Ideas section of Mimecaster Central, you're missing out on an unprecedented level of access and influence...with a direct line to Product Management!

 

The team monitors all ideas in Share Ideas, and from within this powerful space, our community has the ability to share, comment, and vote on Mimecast product enhancement requests. NOTE: While Product Management actively reviews product ideas, it will be those that rise to the top in "score," and provide value for many customers, that will get our eye first!

 

 

Explore Ideas Under Consideration


On the left-hand side of Share Ideas, you'll see a running list of ideas based on current status with our Product Management team -- whether each is "Under Consideration," "Coming Soon," or already "Delivered." Yes: We actively listen...and deliver...on our Mimecasters' best ideas (more on what makes ideas "attractive" to come in a moment).

 

Idea Status

 

And speaking of statuses, here's a quick breakdown on which each label stamped on an idea means: 

 

Idea Status

 Description

New

Newly posted. 

Active

Initially reviewed by Mimecast and open for votes, comments, and discussion.

Under Consideration

Currently being investigated and evaluated by Mimecast.

Coming soon

Adopted and available soon.

Already Offered

Already available.

For Future Consideration

Not being considered at this time, but may be in the future.

In Progress

Currently being developed.

Partially Implemented

Available, but may not be available on all platforms, for all regions/customers.

Delivered

Released to GA.

Closed

Not being considered OR duplicate idea.

 

Search for Existing Ideas


So you're amped to share your best idea...great! Before you do, just make sure it doesn't already exist. As seen below, Mimecast customers can search by likely/main keyword for an existing idea from within the search bar provided on the Share Ideas homepage (results populate in real-time). 

 

You can also get an at-a-glance of ALL recent activity within Share Ideas homepage, on the "Recent Activity" feed.

 

Raise an Idea

 

Once you've confirmed the idea doesn't already exist, raise it by selecting the "Idea" option from your Mimecaster Central "pencil" drop-down menu (this is in the top right of each page in the community). Be sure to add a descriptive title and surrounding details for the idea, along with any appropriate tags and categories.

 

The most attractive ideas contain:

 

  • A clear outline of a business problem to solve
  • Its importance to the customer, and why other customers should be interested
  • A clear title that summarizes the idea
  • A lot of support from fellow peers/customers!

 

  

 

Vote Ideas "Up" or "Down" 

 

Vote "UP" or "DOWN" ideas that are your favorites...or least, and watch them fly to the top of the movers and shakers within our vast collection of customer ideas (PRO TIP: Don't forget to also "upvote" your own idea!).

 

Follow Your Own...and Other Ideas

 

And last but not least, be sure to follow all updates on your own...and others' ideas that you've voted on...by "following" the idea thread! (More on Mimecaster Central's "Following" functionality can be found here: "I Will Follow": Follow Spaces, Discussions, People)

 

You'll always be alerted within your Inbox whenever questions from fellow Mimecasters arise...or our Product Management wants to talk more about your idea, or others you're interested in.

 

Visit Share Ideas today, and influence the direction of Mimecast products and services!

 

Other recent Mimecaster Central Tips and Tricks:

 

Outcomes