• Mimecast Browser Support Matrix

    Browser Support Matrix TLS and SSL Protocols Cipher Suites Internet Explorer Settings This article outlines the supported environments framework for Mimecast end user applications and administrative p...
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  • Configuring 3rd Party Encryption Gateway Solutions

    Inbound Encrypted Email Workflow Policy Configuration Outbound Encrypted Email Work Flow Scenario One: Using an Encryption Tag Work Flow Policy Configuration Scenario Two: Encryption for Spe...
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  • Mimecast Language Support

    This article outlines the languages supported in the latest version of end user Mimecast applications and administration portals. Language Mimecast for Outlook Mimecast Personal Portal Mimecast Mobile Mimecast f...
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  • Working with the Customer Success Desk

    What is the Customer Success Desk? Accessing the Customer Success Desk Calling the Customer Success Desk Emailing the Customer Success Desk What are the Customer Success Desk's Functions? See Also....
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  • Raising a Mimecast Support Case

    Support Packages Legendary Services Education Services Support Services Raising a Support Case via Email Raising a Support Case via Phone Finding Your Mimecast ID Gathering the Case Informati...
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  • Secure Socket Layers (SSL) Certificates

    A SSL (Secure Sockets Layer) certificate enables encryption of all information moving across the specified protocol. For some Mimecast connections, administrators have the option to use unencrypted or encrypted connec...
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  • Product Life Cycle

    Life Cycle Phases Support Matrix Notification Periods Examples of Product Life Cycle Progression Product Release Information See Also... Mimecast strives to continually innovate and ...
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  • Mimecast Gateway

    Using the Mimecast Gateway Send Connectors Outbound Send Connectors Journaling Send Connectors MX Records The Mimecast Gateway is a cloud based service that provides available services to you...
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  • Security Systems

    When Mimecast processes an inbound email, checks and scans are performed to ensure only legitimate emails are accepted. Part of this processing includes Mimecast’s proprietary ARMed SMTP (Advanced Reputation Man...
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  • Email Encryption Guide

    Configuring Certificates Obtaining / Installing Exchange Certificates TLS (Transport Layer Security) We can connect or synchronize with your infrastructure utilizing secure SSL based encryption metho...
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  • Mimecast Account Migration Limitations

    Account Logs Archive Attachment Link on Size Targeted Threat Protection Stationery Monitoring Logs Hold Queue Before you proceed with migrating your Mimecast account to the Mimecast Austra...
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  • Legal info

    The information posted in this Knowledge Base is for use by Mimecast customers only.   Use of the Knowledge Base is governed by the terms contained in the user’s agreement with Mimecast.   Informatio...
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  • About Mimecast

    By combining email security, continuity and archiving into one consolidated platform, organizations can consolidate emails and files for ease of use and administration.     Understanding the Mimecast Infra...
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  • Migrating to Mimecast Australia

    Mimecast Security Mimecast Express Mimecast Archive Mimecast Enterprise Migration Steps Explained Step 1: Authorization to migrate Step 2: Account Creation Step 3: Review and amend Firewall R...
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  • Service Updates

    This article has now moved to a dedicated Service Updates space. Customers may follow this space in order to receive live updates as new content is published. Further information regarding following a space can be fou...
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  • Latest Releases - Mimecast Gateway

    The Mimecast Gateway provides all base services for Inbound and Outbound email traffic. The release notes provided below outline the service upgrades and improvements for each Gateway release.   Mimecast Gateway ...
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  • Obtain and install SSL certificates - Exchange 2007

    Obtaining SSL certificatesTo use SSL certificates in Exchange 2007, you will need to go through a process of generating a CSR (certificate signing request) on your Exchange server, submitting the request to one of the...
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  • Obtain and install SSL certificates - Exchange 2010

    Obtaining SSL certificates To use SSL certificates in Exchange 2010, you will need to go through a process of generating a CSR (certificate signing request) on your Exchange server, submitting the request to one of th...
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  • Obtain and install SSL certificates - Exchange 2013

    In order to utilize certificates, they must first be obtained and then installed.   Obtaining SSL certificates To use SSL certificates in Exchange 2013, you will need to go through a process of generating a CSR (...
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  • Information on the POODLE vulnerability

    Mimecast does not support web browser access over SSLv3 and we use an implementation of TLS that properly validates TLS padding. This prevents both the SSLv3 and TLS version of the POODLE vulnerability from being expl...
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