Mimecast for Outlook: Blocking Senders and Reporting Spam / Phishing

Document created by user.oxriBaJeN4 Employee on Sep 4, 2015Last modified by user.oxriBaJeN4 Employee on Nov 3, 2016
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The blocking of senders, and the reporting messages as spam or phishing, is only available is Mimecast for Outlook v6.3 or later.

When you select a message either in Microsoft Outlook, the Mimecast for Outlook Online Inbox, or the Mimecast for Outlook search results, you can perform the following actions:

  • Block a sender's address or domain.
  • Report the message as spam or phishing. This automatically triggers the following actions:
    • The message is moved to your Junk E-Mail folder in Microsoft Outlook.
    • The sender of the message is added to your Blocked Senders list.
    • The message is forwarded to the Mimecast Security Team for analysis.

 

The actions above can be performed from a number of different locations as outlined below.

 

Mimecast for Outlook v7

 

LocationBlock Address / Domain
Menu Item / Icon

Spam / Phishing

Menu Item / Icon

Microsoft Outlook message right click menu.Block Menu ItemsReport Spam Menu Outlook
The Email Gateway section of the Mimecast ribbon with the message selected, but not open, in Microsoft Outlook.Block Message ClosedSpam Menu Closed
The Email Gateway section of the Mimecast ribbon with the message open in Microsoft Outlook.Block Message Menu Item Spam Menu Closed Mimecast
The message's toolbar in your Online Inbox. This is available regardless of whether the message is open or in preview mode.Block Menu Online InboxSpam Menu Open Message

 

Mimecast for Outlook v6.3

 

LocationBlock Address / Domain
Menu Item / Icon

Spam / Phishing

Menu Item / Icon

Microsoft Outlook message right click menu.
  1. Click the Block Sender menu item.
  2. Click on the appropriate menu item.
  1. Click the Report Spam menu item.
  2. Click on the appropriate menu item.
The Email Gateway section of the Mimecast ribbon with the message selected, but not open, in Microsoft Outlook.
  1. Click the Block Sender menu item.
  2. Click on the appropriate menu item.
  1. Click the Report Spam menu item.
  2. Click on the appropriate menu item.
The Email Gateway section of the Mimecast ribbon with the message open in Microsoft Outlook.
  1. Click the Block Sender menu item.
  2. Click on the appropriate menu item.
  1. Click the Report Spam menu item.
  2. Click on the appropriate menu item.
The message's toolbar in your Online Inbox. This is available regardless of whether the message is open or in preview mode.
  1. Click on the Block icon icon.
  1. Click on the appropriate toolbar icon:
Spam IconReports the message as spam.
Phishing IconReports the message as phishing.
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