Mimecast Mobile: Prerequisites

Document created by user.oxriBaJeN4 Employee on Sep 7, 2015Last modified by user.3AEuBDGmbb on May 4, 2018
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Mimecast Mobile is supported for the devices and operating systems. In general Mimecast supports the two latest major operating systems for each platform. For more information, please review the Product Life Cycle article.


Supported Mobile Operating Systems


Operating system
Version support
  • iOS 9
  • iOS 10
  • iOS 11
  • v3.0 and above
  • v3.3 and above
  • v3.6.1 and above
  • 4.3 - Jelly Bean
  • 5 - Lollipop
  • 6 - Marshmallow
  • 7 - Nougat
  • v3.0.2 and above
  • v3.0.2 and above
  • v3.0.2 and above
  • v3.3 and above
BlackBerry OS 10
  • 10.3.2 onwards


Supported Enterprise Mobility Management (EMM) solutions


From Mimecast Mobile v4 onwards, the app can be deployed via any EMM platform that supports the AppConfig community standards. Please see www.appconfig.org for further details.


Device Time


It is important to ensure that the Device time matches the official regional time.  If there is a discrepancy of more than 5 minutes between these times, it may affect the functionality provided by the application.


Mimecast recommends that the device settings be configured to automatically adjust to the regional time zone.