Using the Large File Send Portal

Document created by user.oxriBaJeN4 Employee on Sep 7, 2015Last modified by user.oxriBaJeN4 Employee on Mar 4, 2016
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This guide explains how end users will access the Large File Send portal to retrieve uploaded files.


Walk through


  1. When someone has shared large files with you, you will receive a notification in your mailbox. Click on the name of the file you wish to access.
  2. A web browser will open and load the Large File Send portal. Depending on the options selected when sending the Large File Send message, the end user will either be:
    • Prompted for an 'Access Key' which can be obtained by clicking on the Get Access key button.
    • Logged into the Large File Send Portal.
  3. Once you have successfully logged in, the Large File Send portal is displayed and you will be able to download your attachments.
  4. Files can be downloaded in the following ways:
    • Individually selecting Download next to the a file.
    • In batches by multi-selecting the required files.
    • Download all files listed by selecting Download All.
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