Secure Messaging: User Guides

Document created by user.oxriBaJeN4 Employee on Sep 7, 2015Last modified by user.oxriBaJeN4 Employee on Aug 28, 2019
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The secure messaging user guides are split into the following categories:

Secure Messaging Portal


  • Accessing the Secure Messaging Portal
    Describes how end users can access the Secure Messaging Portal. This is the primary application Secure Message recipients use to interact with your company via email, as well as a place where internal users of a Mimecast customer can interact with Secure Messages.
  • Using the Secure Messaging Portal
    Describes all the actions users can take on a secure message, including reading, replying to, creating, deleting, and printing a secure message.
  • Troubleshooting Log On Issues 
    Provides help for both Mimecast customers and non-customers who've received a secure message, but are having problems accessing our Secure Messaging Portal to retrieve it.


Mimecast for Outlook



Mimecast for Mac