Stationery FAQs: Componets are not applied to replies or forwards

Document created by user.oxriBaJeN4 Employee on Sep 7, 2015
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Overview

Stationery components do not apply to email replies or forwards, or they are applied to the bottom of the email only.

Explanation

The HTML and Plain Text construction of the Stationery Layout will need to be modified with appropriate tags.

Resolution

Add one of the following Mimecast HTML tags:

  • <MC Type='Comment'> inserts that last reply from the email chain only.
  • <MC Type='Previouscomment'> inserts the rest of the email chain, excluding the latest reply.

Attachments

    Outcomes