Branding Introduction

Document created by user.oxriBaJeN4 Employee on Sep 7, 2015Last modified by user.oxriBaJeN4 Employee on May 23, 2019
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Branding enables Administrators to apply custom brand elements to external facing portals and notifications, giving your customers clear indication that the Portals and messages are provided by you. This helps with marketing your brand, and giving the user the reassurance that this is your service.


The following examples show how branding could look like in the messages and portals.

Branded Notifications
Branded Portal LoginScreenshot 2016-02-15 13.43.37.png
Branded InboxScreenshot 2016-02-15 13.46.43.png


The Mimecast services that support branding are:

  • Secure Messaging (SM)
  • Large File Send (LFS)
  • Mimecast Personal Portal (MPP)
  • Targeted Threat Protection(TTP)
  • Notifications
  • Mimecast for Outlook. See the Mimecast for Outlook: Applying Branding page for further details.
Although it's possible to take a branding URL and apply it to other Mimecast endpoints, Branding is only fully supported in the Mimecast applications listed above.

As part of the configuration of these brand elements, a subdomain URL is created to personalize the portal for the organization. It is also possible to have multiple custom URLs if required.


Branding provides the following functionality:

  • Portal decolorizing. This helps to set neutral color schemes for backgrounds and buttons to suit your brand.
  • Application of a logo to the Login and Inbox pages. The standard Mimecast logo will be replaced with the new logo, and a “Powered by Mimecast” logo will be auto-added.
  • Application of a Favicon in the browser address toolbar.
  • Modification of the Login page title.
  • Adjustment of the standard hyperlinks on the Login page.
  • Addition of a Login page disclaimer message.

To confirm if branding is included with your current service subscription, contact your Mimecast representative.


Branding Considerations


Branding enables your organization to provide Mimecast webmail services to users, whilst simultaneously and consistently applying their corporate identity to these portals. If using Closed Circuit Messaging, this also ensures the visibility of the organization's brand to external recipients of CCM messages.


The following elements should be considered before creating your branding definition:


ElementDescription and Considerations

The logo is used on the login and inbox pages, and notifications.

URL PrefixYou can define the prefix used in the subdomain address. For example, a URL prefix of mypage in North America will result in a URL of Where:
  • "mypage" is typically the company name.
  • "login-country" is the sub-domain (e.g. login-na).

This URL is just a prefix, and needs one of three suffixes manually added for it to point to the correct portal. These are:


Mimecast Personal Portal/m/portal/login/#/login 
Secure Messaging/m/secure/login/#/login 
Disclaimer MessageThis is the disclaimer text displayed on the Login pages.
Login Page Hyperlinks

The following shortcuts on the login page can be customized with your chosen labels and hyperlinks:

  • Home
  • Login
  • Knowledge Base
  • Support


How do you Configure Branding?


The following steps are required to configure Branding:

  1. Creating a Branding Definition
  2. Apply Branding to Notification Sets
To confirm if branding is included with your current service subscription, contact your Mimecast representative.