End users may not be aware of admin defined policies but still want to send a Secure Message to ensure they are following your corporate security practices.
A primary feature of Secure Messaging is the ability for end users to initiate a secure conversation without intervention from the IT team. This is achieved using either Mimecast for Outlook, Mimecast for Mac, or the Mimecast Personal Portal.
This article describes the steps required to enable this feature.
What You'll Need
- A Mimecast admin account with permission to the Administration | Services | Applications menu.
- At least one Secure Messaging definition. See the Configuring a Secure Messaging Definition article if you have not done this already.
- Optionally the group of users that you want to enable this feature for.
- Mimecast for Outlook, Mimecast for Mac, the Mimecast Personal Portal, or any combination of the three applications deployed and available to your users.
Who should have access?
- Before beginning to configure this feature you will need to decide which of your users will have access to the feature.
- End user features are enabled and disabled using Mimecast Application Settings. These settings are applied to groups of users, providing you with a high level of flexibility when deciding which users should have access to which features.
- If all of your users should have access to the same features, the simplest configuration will be to edit the Default Application Settings.
The Default Application Settings are a pre-configured Application Setting that apply to all users, unless a user is explicitly included in a group with a custom Application Setting applied.
- However if different users should have access to different features then you will need to know which group of users you will be enabling this feature for and create a custom Application Setting applied to your selected group.
How to configure access
- Login to the Administration Console and navigate to the Administration | Services | Applications menu.
- Depending on who will have access to Secure Messaging, either click the Default Application Settings (all users) or click the New Application Settings button (selected group of users) to launch the Application Settings configuration screen.
Your company may already have Application Settings defined for groups of users, in this case click the relevant Application Setting for the group you want to enable Secure Messaging for.
- If applicable use the Lookup buttons to select the group and Authentication Profile that the Application Setting should apply to.
- Secure Messaging is enabled in the Gateway Functions section in the Common Application Settings accordion:
- Ensure that Send As Secure Message is selected.
- Use the Lookup button to select the Secure Messaging definition folder that you have previously created.
- Optionally make further edits to the Application Setting for other features and then click Save and Exit to apply the configuration.
Once saved the Secure Messaging definitions in the folder you selected will be available for the end users that the Application Setting applies to via Mimecast for Outlook, Mimecast for Mac, or the Mimecast Personal Portal.
It is possible that changes made to your Application Settings can take up to 15 minutes to be reflected in the client application. You will also need to restart the application to see the effects of the change.