Secure Messaging: Getting Started

Document created by user.oxriBaJeN4 Employee on Sep 8, 2015Last modified by user.oxriBaJeN4 Employee on Apr 2, 2019
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Follow the steps below to get Secure Messaging up and running in your environment.


Step 1: Creating a Definition


A Secure Messaging definition provides you with a set of options that should be applied to a message sent via Secure Messaging. Options include, message permissions, message expiry, and message tracking.

Secure Messaging Lite supports two default definitions which cannot be changed. Additional definitions can be created.


Step 2: Deciding How Secure Messaging is Triggered


Secure Messaging can be triggered by admin defined policies, end users or a combination of both.



Step 3: Configure Secure Messaging Notifications


When secure messages are sent the recipient will receive a notification message indicating that they have a secure message available in the Secure Messaging Portal. This message will include the default customer name as configured on the Gateway) of the company sending the message. These notifications can be customised to include company specific text if needed.

Secure Messaging and Secure Messaging-Lite notifications have the "private" tag associated with them. If privacy is enabled on a shared mailbox, the mailbox will not see the Secure Messaging notifications. 


Step 4: Adding Your Corporate Branding

Mimecast Branding is a chargeable package, if this is not part of your current subscription you will not see the Branding menu in the Administration Console. Please contact your Account Manager to discuss adding this to your service.

Secure Messaging provides you with the capability to optionally add your corporate branding to the Secure Messaging Portal used by internal and external users, as well as the notifications that external recipients will receive.


Next Steps


After completing these steps Secure Messaging will be up and running in your messaging environment, and depending on your configuration recipients will start receiving notifications to access the Secure messaging Portal.