A Mimecast user is identified by their email address. Before users in your organization can send or receive emails and sign-in to Mimecast applications they will need a user account. A quick and easy way to do this is to add them one at a time in the Administration Console.
If your organization is routing outbound email through the Mimecast Gateway the first time an email is sent from a new user that user will be created as a MImecast user automatically.
What You'll Need
- An Administration Console account with edit permissions to the Administration | Directories | Internal Directories toolbar button.
Creating a User
To create a user:
- Log in to the Administration Console.
- Click on the Administration toolbar button. A menu drop down is displayed.
- Click on the Directories | Internal Directories menu item.
- Select the domain that you would like to add a user to.
- Click the New Address button.
- Complete the values on the page.
- Click the Save and Exit button.
Editing a User
To edit a user:
- Log in to the Administration Console.
- Click on the Administration toolbar button. A menu drop down is displayed.
- Click on the Directories | Internal Directories menu item.
- Select the domain for the user you want to edit. A list of all Mimecast users in that domain is displayed.
- Click on the user you want to edit.
- Complete the values on the page.
- Click the Save and Exit button.
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