Creating / Editing Mimecast Users

Document created by user.oxriBaJeN4 Employee on Sep 10, 2015Last modified by user.oxriBaJeN4 Employee on Mar 27, 2017
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A Mimecast user is identified by their email address. Before users in your organization can send or receive emails and sign-in to Mimecast applications they will need a user account. A quick and easy way to do this is to add them one at a time in the Administration Console.

If your organization is routing outbound email through the Mimecast Gateway the first time an email is sent from a new user that user will be created as a MImecast user automatically.

What You'll Need

 

  • An Administration Console account with edit permissions to the Administration | Directories | Internal Directories toolbar button.

 

Creating a User

 

To create a user:

  1. Log in to the Administration Console.
  2. Click on the Administration toolbar button. A menu drop down is displayed.
  3. Click on the Directories | Internal Directories menu item.
  4. Select the domain that you would like to add a user to.
  5. Click the New Address button.
  6. Complete the values on the page.
  7. Click the Save and Exit button.

Editing a User

 

To edit a user:

  1. Log in to the Administration Console.
  2. Click on the Administration toolbar button. A menu drop down is displayed.
  3. Click on the Directories | Internal Directories menu item.
  4. Select the domain for the user you want to edit. A list of all Mimecast users in that domain is displayed.
  5. Click on the user you want to edit.
  6. Complete the values on the page.
  7. Click the Save and Exit button.
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