Secure Messaging Portal

Document created by user.oxriBaJeN4 Employee on Sep 15, 2015Last modified by user.oxriBaJeN4 Employee on Aug 11, 2016
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When a secure message is sent to you by a Mimecast user, you will receive a Secure Messaging notification (see the example on the right). This requires you to:

  1. Click the link in the email to view the message. This displays the Secure Messaging log in dialog.
  2. Enter your Email Address in the required field.
  3. Click the Next button.
  4. Enter your Password in the required field.
  5. Click the Log In button. The Secure Messaging Portal is displayed.


If this is the first time you've received a Secure Message, you'll receive a temporary password in a separate email notification. When you log in, you'll be prompted to set a new password.


If you already have log in details for the Closed Circuit Messaging (CCM) Portal, these same details will work for the Secure Messaging Portal.


Screenshot 2016-02-16 11.45.pngThe Secure Messaging Portal is the primary application for accessing secure messages. Whilst in the portal, users can perform the following tasks:

  • View all Secure Messages received and sent
  • Reply to messages
  • Mark messages as read / unread
  • Delete messages from Inbox
  • Search their Secure Messaging mailbox
  • Compose a new Secure Message
  • Reply to Secure Messages
  • Print messages
  • Set personal preferences, which are:
    • Preferred date, time, first day of the week format.
    • Signature to be appended to Secure Messages sent from the Portal.

The availability of the user actions mentioned above are dependent on the Secure Messaging settings for your account.

See Also...