Advanced Account Administration Console

Document created by user.oxriBaJeN4 Employee on Sep 11, 2015Last modified by user.oxriBaJeN4 Employee on Jan 25, 2017
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The Advanced Account Administration Console enables Administrators to link multiple Mimecast accounts to one overall Master account. Group accounts can be used to create a hierarchy. This is typically used by Administrators of large organizations or organizations that require segregated administration (for regional businesses for instance) , or Administrators that require more flexibility regarding Mimecast subscription. In this way, an organization can maintain several Mimecast accounts, and allocate permissions to regional Administrators over those accounts. The console acts as an overarching view of all these accounts.

All accounts within the setup will have to be hosted on the same Mimecast Grid. Contact your Mimecast representative for additional information.

For most customers and by default, available features are self-contained in a single Mimecast account. This is not mandatory, which enables support for more complex requirements, such as:

  • Domain sharing (where the Master account is an intelligent mail bridgehead)
  • Centralized domain management and policy administration.


Recommended Reading

Why Use Advanced Account Administration?


Customers with more complex email management environments may select Advanced Account Administration or Federated Account Administration services for the organization. These structures provide additional options and benefits as described below, which are accessed through the Administration console.


Account Type
Use Cases
Federated Account Administration

Supports the following optional features:


  • Policy Inheritance, so that sub-accounts that have opted-in to this functionality will respect Policies of the Master and/or Group accounts.
  • Federated Administration to allow Administrators that belong to the Federated Administration Domain to gain access to nested accounts that have opted-in to this functionality, facilitating administration of multiple accounts from within the same browser window.
Useful for organizations with multiple (regional) segregated Mimecast accounts or Partners/Service Providers. The Master and Group account administrators can control Inheritable Policies that must be respected by the relevant sub-accounts. In addition, sub-account administrators can only access content and settings for their own account.
Example: The organization has 4 agencies each with their own unique email domains. The Global IT Manager controls specific (Inheritable) Policies for the agencies via the Master or Group accounts, while agency specific IT managers only have control over their Mimecast account only.
Advanced Account AdministrationIn addition to the optional features included with Federated Account Administration, Advanced Account Administration also supports Domain sharing across multiple Mimecast accounts.Used by (large) organizations that share the same Domain name, but wish to segregate and/or (partly) federate Administrator access and Policy configuration.
Example: The organization has offices in 15 countries around the world. These regional offices all utilize the same Domain name, but the Global IT Administrator wishes to segregate Administrator access per region while providing specific (Inheritable) global Policy configuration next to regional specific policies set by the regional Administrators.


These solutions have been created to introduce:

  • More flexible operational controls: Granular controls and hierarchical structure allow for segregated or federated administration within a single domain. Policy control and data visibility rights can be controlled to mirror organizational structure.
  • Variable retention options: Apply different message retention policies based on users and groups in order to meet commercial and regulatory requirements, and control costs.
  • Ease deployment and management: Policy inheritance makes setup and ongoing administration simpler, and helps ensure consistent policy adherence, through the ability to set group or corporate-level policies that replicate down to regional or divisional units.
  • A more tailored service: Address different user or business unit requirements most cost effectively by delivering the precise continuity, security and retention capabilities they require.
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