A Group Carbon Copy policy allows you to blind copy individuals or groups on messages based on the email flow. The message's sender and recipient are unaware that it has been blind copied to any other email addresses. In certain situations, Administrators may require others to be copied in on emails.
- A temporary requirement while an end user is away.
- A Compliance Officer needs access to all messages sent from a certain individual to an external recipient or company.
Consider the following before creating a policy:
- The additional email addresses are added to a message's BCC field during transmission. If a BCC’d user replies to all, the original sender will be aware that their message was carbon copied.
- A group must be created that contains the addresses of the users that will receive the carbon copy. This group can be a local Mimecast Group, or a Directory Group.
Configuring a Group Carbon Copy Policy
To configure a Group Carbon Copy policy:
- Log on to the Administration Console.
- Click on the Administration menu item. A menu drop down is displayed.
- Click on the Gateway | Policies menu item.
- Click on Group Carbon Copy. A list of policies is displayed.
- Either select the:
- Policy to be changed.
- New Policy button to create a policy.
- Complete the Options section as required:
Option Description Policy Narrative Provide a description for the policy to allow you to easily identify it in the future. Select Carbon Copy Group
Use the Lookup button to select a Carbon Copy Group.
- Complete the Emails From and Emails To sections as required:
Field / Option Description Addresses Based On Specify the email address characteristics the policy is based on. This option is only available in the "Emails From" section: Option Description The Return Address This default setting applies the policy to the SMTP address match, based on the message's envelope or true address (i.e. the address used during SMTP transmission). Applies From / To Specify the Sender characteristics the policy is based on. For multiple policies, you should apply them from the most to least specific. The options are: Option Description Everyone Includes all email users (i.e. internal and external). This option is only available in the "Emails From" section. Internal Address Includes only internal organization addresses. External Address Includes only external organization addresses. This option is only available in the "Emails From" section. Email Domain Enables you to specify a domain name to which this policy is applied. The domain name is entered in the Specifically field. Address Groups Enables you to specify a directory or local group. If this option is selected, click on the Lookup button to select a group from the Profile Group field. Once a group has been selected, you can click on the Show Location field to display the group's path. Address Attributes Enables you to specify a predefined Attribute. The attribute is selected from the Where Attribute drop down list. Once the Attribute is specified, an attribute value must be entered in the Is Equal To field. This can only be used if attributes have been configured for user accounts. Individual Email Address Enables you to specify an SMTP address. The email address is entered in the Specifically field.
- Complete the Validity section as required:
Field / Option Description Enable / Disable Use this to enable (default) or disable a policy. If a date range has been specified, the policy will automatically be disabled when the end of the configured date range is reached. Set Policy as Perpetual If the policy's date range has no end date, this field displays "Always On" meaning that the policy never expires. Date Range Use this field to specify a start and / or end date for the policy. If the Eternal option are selected, no date is required. Policy Override This overrides the default order that policies are applied. If there are multiple applicable policies, this policy is applied first unless more specific policies of the same type are configured with an override. Bi-Directional If selected the policy is applied when the policy's recipient is the sender, and the sender is the recipient. Source IP Ranges (n.n.n.n/x) Enter any required Source IP Ranges for the policy. These only apply if the source IP address used to transmit the message data, falls inside or matches the range(s) configured. IP ranges should be entered in CIDR notation.
- Click on the Save and Exit button.