Mimecast for Outlook: Tabs, Status Panel, and Notifications

Document created by user.oxriBaJeN4 Employee on Sep 16, 2015Last modified by user.oxriBaJeN4 Employee on Feb 13, 2017
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Once the Mimecast for Outlook software has been installed, and you are authenticated , the following changes are made to your Microsoft Outlook user interface:

  • A Mimecast ribbon is added with access to the Mimecast for Outlook functionality. For additional information relating to each option, see the Mimecast for Outlook: User Guides page.
  • A Status Bar displays additional information about the connectivity to Mimecast, and the status of the Mimecast for Outlook add on.
  • Notifications are displayed to provide additional information regarding connectivity or potential communication issues.

 

Mimecast for Outlook v7

 

Ribbon

 

The ribbon displayed below is available from inside Microsoft Outlook. 

 

Mimecast Ribbon

You may not have access to all of the options above. The available options are determined by the Mimecast Service your company has purchased, and the functionality your administrator has assigned to you.

    

Status Panel

 

The status panel is displayed in the top right hand corner of the Mimecast for Outlook add on window. It displays the following icons:

 

IconDescription
Compose Email IconOpens a new message window in Microsoft Outlook.
Continuity Icon or No continuityIndicates if Continuity mode has been enabled or disabled.
Status IconIndicates current connections to Mimecast, such as when an Archive search is running.

 

Notifications

 

Notification panelAll notifications are displayed in two locations.

  • A popup notification in the bottom right hand corner of your screen.
  • The notification panel in Mimecast for Outlook, displayed by clicking on the Mimecast for Outlook icon in your Windows taskbar (see below). A popup notification panel is displayed on the right hand of your screen.Notification Taskbar

Right clicking the Mimecast for Outlook icon in your Windows taskbar, displays a popup menu that provides access to additional functionality. 

Taskbar Menu

    

Notification Characteristics

 

Notifications are displayed with one of the following color coded icons:

 

IconDescriptionTransientExample
Information NotificationInformationYesTo make you aware of a change (e.g. entering continuity mode).
Success NotificationSuccessYesTo make you aware of an event's success (e.g. sending a message using the Large File Send functionality).
Progress NotificationProgressNoTo make you aware of an event's progress (e.g. uploading the Large File Send attachment, exporting messages).
Error NotificationErrorNoTo make you aware that action must be taken.

 

Notifications have the following characteristics:

  • "Information" and "Success" notifications are displayed for five seconds only before disappearing.
  • "Progress" and "Error" notifications remain on the screen until they are dismissed by clicking the "X" to the right of them.
  • Notifications requiring an action (e.g. an expired cloud password) contain a link to take the end user directly to the area where action is required (e.g. the authentication dialog). 

 

Mimecast for Outlook v6.3 or Before

 

The ribbon displayed below is available from inside Microsoft Outlook. 

 

v6 Ribbon

 

The status panel is displayed in the bottom left hand corner of your Microsoft Outlook window. It displays the icons below. Active options are displayed in bold, and hovering over the icons displays the status text. In the example below Mimecast for Outlook is connected to Mimecast and authenticated, but the backup credentials have not been validated:

 

Status_Panel.png

You can minimize the Status Panel by clicking the series of dots just above the Mimecast logo. The panel is restored by clicking the dots again.

    
Icon
Description
Indicates that Mimecast for Outlook has authenticated with the Mimecast service.
Indicates that Basic authentication has completed.
Indicates that other authentication methods have been entered.
Indicates current connections to Mimecast, such as when an Archive search is running.
Indicates if Continuity mode has been enabled.

 

Pop up notifications are displayed in the bottom right corner of Microsoft Outlook. For example:

 

Entered_Continuity_Mode.png

 

The notifications can also be viewed in the Alert Viewer, which is available using the Account Options.

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