Logging in to the Administration Console

Document created by user.oxriBaJeN4 Employee on Sep 16, 2015Last modified by user.oxriBaJeN4 Employee on Mar 27, 2017
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For security reasons, users are automatically logged off after a period of inactivity. You can control this period via the "Administration Console Timeout" option in your Account Settings. Any interaction with an expired session requires the user to log back on before being able to continue. Additionally your browser's Back button / menu item logs you out.

 

To access the Administration Console, you must log on. You can do this by one of the following methods:

  • URL
  • Mimecast website

 

Logging On via a URL

 

You can log on using the URL supplied by us when your Mimecast account is created. The URL differs according to the region where your account with us resides. However a list of all regional URLs is available in the Mimecast Data Centers and URLs page.

Your Mimecast region is determined by where your data is stored, not where you are accessing it from. For example, you may be based in North America, but your data is hosted in the United Kingdom. If you are uncertain as to where your data is stored, follow the website option to log in.

To log on to the Administration Console via a URL:

  1. Open your browser.
  2. Enter the URL. The Login to Mimecast dialog is displayed.
  3. Enter your Email Address.
  4. Click the Next button.
  5. Select the appropriate authentication type option:
    • Use Cloud Password to enter your Mimecast cloud password.
    • Use Domain Password if logging on with your Directory details.
  6. Enter your Password.
  7. Click the Login button. The Administration Console Dashboard is displayed.

Administrator roles automatically enable both cloud and directory password authentication for users, regardless of the application settings.

Logging On via the Mimecast Website

 

To log on to the Administration Console via the Mimecast website:

  1. Open your browser.
  2. Enter the www.mimecast.com URL.
  3. Click the Log In link in the top right of the web page.
  4. Click on the Administration and Monitoring tab.
  5. Click on the Login to Administration and Monitoring button.
  6. Enter your Email Address.
  7. Click the Next button.
  8. Select the appropriate authentication type option:
    • Use Cloud Password to enter your Mimecast cloud password.
    • Use Domain Password if logging on with your Directory details.
  9. Enter your Password.
  10. Click the Login button. The Administration Console Dashboard is displayed.

 

See Also...

 

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