Your Mimecast Administrator has created policies to ensure messages containing potential junk / spam content, or specific attachments aren't delivered directly to your Inbox. Instead they are held in a quarantine area, called the Hold Queue.
You can view and control these messages without having to contact your Administrator, by using the automated digest sent to your Inbox. The digest displays a summary of your messages in the Hold Queue, with the digest's delivery frequency controlled by your Administrator. If there are no messages in the Hold Queue, you'll not receive a digest notification.
Your administrator may have customized the digest from the example shown.
The digest lists the actions you can take to ensure legitimate, safe messages aren't missed, and are released to your Inbox. You can either take action or ignore the digest if it contains no relevant messages. The actions you can take are:
|Action||Message Delivery||Future Messages|
|Release||Releases the message from the Hold Queue, and delivers it to your Inbox.|
Messages from this sender are still subject to your Administrator's policies, so they may be sent to the Hold Queue.
|Block||Removes the message from the Hold Queue, but doesn't deliver the message to your Inbox.||Messages from this sender are blocked, rejected, and won't be delivered to your Inbox.|
|Permit||Releases the message from the Hold Queue, and delivers it to your Inbox.|
Messages from this sender bypass all spam checks, and are delivered to your Inbox, provided they passes virus scanning, content, and attachment policies.
Each message in the digest must be actioned individually. If no action is taken on the messages, you won't be reminded about them and they will expire from the Hold Queue after 14 days. After this period, messages can be retrieved from your personal email archive.