This guide describes how end users can submit Mimecast Personal Portal feedback to Mimecast.
This functionality can be used to request additional features. However it is best practice to liaise with your Mimecast Customer Advocate, in order for us to fully scope your requirements.
To submit feedback:
- Select the Settings icon or the drop down menu at the bottom of the in-app help.
- Select the relevant feedback option from the drop down menu:
Option Description Ask a Question Collaborate with your peers on all your Mimecast questions via the Community Forums. Share an Idea Search existing product ideas or influence the road map yourself in Mimecaster Central. Send Technical Information Provide additional information for an existing Mimecast Support case. Add the MIME12345 reference
number of your case, along with any additional information, and click the Submit button.