Mimecast Personal Portal: Blocking Senders & Reporting Spam / Phishing

Document created by user.oxriBaJeN4 Employee on Nov 6, 2015Last modified by user.oxriBaJeN4 Employee on Feb 9, 2018
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This article describes how to block a specified sender or domain, as well as how to report spam or phishing to the Mimecast Security Team. The difference between the two actions is as follows:

  • Block a sender's address or domain. This added the sender's address or domain to your personal blocked senders list.
  • Report the message as spam or phishing. This automatically triggers the following actions:
    • The message is moved to your Junk E-Mail folder in Microsoft Outlook.
    • The sender of the message is added to your Blocked Senders list.
    • The message is forwarded to the Mimecast Security Team for analysis.
No notification is sent to the sender, if a message is blocked or reported for spam / phishing.

Block a Sender's Address / Domain

 

To block a sender's address or domain:

  1. Select one or multiple messages.
  2. Select the Block Sender drop-down.
  3. Select Block Sender or Block Domain.

 

Report Spam or Phishing

 

To report a message as spam or phishing:

  1. Select a message.
  2. Select the Report Message icon and select the required action.
    Screen Shot 2016-06-13 at 14.58.21.png
  3. Click Report in the confirmation pop-up to report the email as spam or phishing.
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