Mimecast Personal Portal: Blocking Senders and Reporting Spam or Phishing

Document created by user.oxriBaJeN4 Employee on Nov 6, 2015Last modified by user.3AEuBDGmbb on Aug 4, 2016
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This article describes how to block a specified sender or domain as well as how to report spam or phishing to the Mimecast Security Team.

 

Applies to:

  • End users of Mimecast Personal Portal v3.

 

Walkthrough

Once an email is selected from inside Online Inbox or from search results etc you can perform the following actions:

  • Block Sender
    • Sender's address
    • Sender's domain
  • Report Spam or Phishing

 

Block sender

  1. Select a single or multiple messages.
  2. Select the Block Sender drop-down.
  3. Select Block Sender or Block Domain.

 

Report Spam or Phishing

Reporting an item as spam or phishing automatically triggers the following actions:

  • The sender of the email is added to your Blocked Senders list.
  • The email is forwarded to the Mimecast Security Team for analysis.

 

  1. Select a single message.
  2. Select the Report Message icon and select the required action.
    Screen Shot 2016-06-13 at 14.58.21.png
  3. Click Report in the confirmation pop-up to report the email as spam or phishing.
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