Connect Application: On Premise / Hybrid / MSP Journaling

Document created by user.oxriBaJeN4 Employee on Apr 13, 2016Last modified by user.oxriBaJeN4 Employee on Nov 10, 2016
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Applies To...

 

 

Walkthrough

 

Mimecast automatically archives all inbound and outbound emails. It can also be configured to archive internal emails between users, using a process called Journaling.

 

When you are using the Connect Application to set up your journaling on an On-Premises or Hybrid infrastructure, you'll need to manually configure your Exchange to work with Mimecast. The Connect Application creates a default journal connector on your Mimecast account, including the following internal journal domain and journal address:

  • Journal Domain: journal.domain.com (where domain.com is the domain your organization provided as your primary mail domain).
  • Journal Address: journaling@journal.domain.com. This address must be used as the mail attribute for the external contact you create in your Exchange used to deliver journal messages.

Should you want to add an additional journal connector, you'll need to do so manually ensuring you use the above journal domain and address.

Configuring an External Contact in Exchange 2013

 

You'll need to create an external SMTP contact in Exchange 2013 using the following format: journaling@journal.domain.com (where "domain.com" is your primary SMTP domain).

 

To create the external SMTP contact, logon to your Microsoft Exchange 2013 environment. The Exchange Admin Center (EAC) is displayed.

  1. Click on the Recipients menu item.
  2. Click on the Contacts sub menu item.
  3. Click on the + icon.
  4. Click on the Mail Contact menu item. The New Mail Contact dialog is displayed.

    exchange1.png
  5. Complete the dialog as follows:
    For full details of how to create a contact in Microsoft Exchange 2013, read the Manage Email Contacts page in the Microsoft Exchange help file.
    Field / OptionValue
    First NameEnter the first name of the external contact (e.g. SMTP).
    InitialsThis field can be left blank.
    Last NameEnter the last name of the external contact (e.g. Journaling).
    Display NameEnter the values of the "First Name" and "Last Name" fields (e.g. SMTP Journaling).
    NameEnter the values of the "First Name" and "Last Name" fields (e.g. SMTP Journaling).
    AliasEnter an alias for the external contact (e.g. Journaling).
    External Email AddressEnter the journaling address created by the Connect Application (e.g. journaling@journal.domain.com).
    Organizational UnitThis field displays the path to the users directory. If required, click the Browse button to select the required Organization Unit.
  6. Click the Save button.

 

Configuring the Exchange 2013 Send Connector

 

You'll need to configure the Exchange 2013 Send Connector in the 2013 Exchange environment. This connector will be used to route the Exchange journaling messages through to your Mimecast account.

 

To configure the Exchange 2013 Send Connector, logon to your Microsoft Exchange 2013 environment. The Exchange Admin Center (EAC) is displayed.

  1. Click on the Mail Flow menu item.
  2. Click on the Send Connectors sub menu item.
  3. Click on the + icon. The New Send Connector dialog is displayed.

    exchange2.png
  4. Complete the dialog as follows:
    For full details of how to create a contact in Microsoft Exchange 2013, read the Create a Send Connector page in the Microsoft Exchange help file.
    Field / OptionDescription
    NameEnter a name for the Connector (e.g. Journal Send Connector to Mimecast).
    TypeSelect the "Custom" option.
  5. Click the Next button to complete the network settings.
  6. Select the Route Mail Through Smart Hosts option in the Network Settings section.
  7. Click the + icon. The Add Smart Host dialog is displayed.
  8. Enter the Primary and Secondary Smart Hosts.
    The Connect Application will list hostnames to use according to your region.
  9. Click the Save button to return to the New Send Connector dialog.
  10. Click the Next button to specify the smart host authentication.

  11. Select the None option in the Smart Host Authentication section.
  12. Click the Next button to specify the address space (domain) the connector should route mail through.
  13. Click the + icon. The Add Domain dialog is displayed.
  14. Complete the dialog as follows:

    Field / OptionDescription
    TypeSpecify a value of SMTP.
    Full Qualified Domain Name (FQDN)

    Specify your journal email domain (e.g. journal.domain.com).

    CostSpecify a value of 1.
  15. Click the Save button to return to the New Send Connector dialog, with the address space (domain) displayed.

    exchange3.png
  16. Click the Next button to specify the transport server(s) associated with this connector.
  17. Click the + icon.
  18. Select the Transport Server(s) that will associate with this connector.
  19. Click the Add button.
  20. When all the required server(s) are selected, click the OK button.
    If running an environment with Edge Transport Servers, you'll need to push the Send Connector to Edge Transport Servers. Read the "Configure Internet mail flow through an Edge Transport server without using EdgeSync: Exchange 2013 Help" page on the Microsoft website for full details.
  21. Click the Finish button.

Check the Send Connector's properties to ensure there are no size limits set. By default, a 10mb size limit is set on the connector. This can cause larger messages to build up in your queues.

send_connct_prop.png

Enabling Exchange 2013 Standard Journaling

 

Lastly you'll need to enable journaling from the Exchange 2013 environment. This section covers standard journaling. For premium journaling, see the "Enabling Exchange 2013 Premium Journaling" section below.

Standard journaling is allowed using the default Microsoft client access licenses.

To enable standard journaling in Exchange 2013:

  1. Click on the Servers menu item.
  2. Click on the Databases sub-menu item. A list of databases is displayed.
  3. Click on a Database in the list.

    exchange4.png
  4. Click the ico_edit.png icon. The Database Properties dialog is displayed.

  5. Click the Maintenance menu item.
  6. Click the Browse button to enable you to select the external contact.

    exchange5.png
  7. Select the external Mail Contact.
  8. Click the OK button.
  9. Click the Save button.
  10. Repeat steps 3 to 9 for any other mailbox databases.
    Public folder databases cannot be journal enabled.

Enabling Exchange 2013 Premium Journaling

 

Lastly you'll need to enable journaling from the Exchange 2013 environment. This section covers premium journaling. For standard journaling, see the "Enabling Exchange 2013 Standard Journaling" section above.

Premium journaling requires Microsoft's enterprise client access licenses.

To enable premium journaling in Exchange 2013:

  1. Click on the Compliance Management menu item.
  2. Click on the Journal Rules sub-menu item.
  3. Click the + icon to create a journal rule.

    exchange6.png
  4. Complete the rule dialog as follows:

    Field / OptionValue
    Send Journal Reports ToSpecify the journaling email address provided to you by the Connect Application (e.g. journaling@journal.domain.com).
    Name

    Specify a value of "Mimecast Journaling".

    If the message is sent to or received from...Select the "[Apply to all messages]" option.
    Journal the following messages...

    Select the "All messages" option.


  5. Click the Save button.

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