Subscribing to SMS User Continuity Notifications

Document created by user.gA8uBK66K5 Employee on May 27, 2016Last modified by user.oxriBaJeN4 on Sep 19, 2016
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Before your end users can receive SMS continuity notifications, they must select to opt in to being contacted by the service. This is a simple process, required by regulation, that each user must undertake.


Opting In


To opt in, users should text the keyword ALERTS to the regional number listed below. They may receive a response message confirming their opt in to the  program.


RegionMimecast Number
Australia+61 417 695 951
Belgium+32 460 200 677
Denmark+45 609 940 302 717
France+33 6 44 63 11 86
Germany+49 1771 782 294
New Zealand4699
Republic of Ireland+353 861 800 176
Norway+47 5944 0574
South Africa+27 872 406 089
United Arab Emirates3579
United Kingdom+44 7860 015 244
United States of America62754


Opting Out


Users can opt out of this program at any time, by sending the keyword STOP to their local number above. This removes them from any further contact. Users may receive one more text message confirming their opt out. 


If you wish to direct users to the privacy policy, terms and conditions and opt-out information, see for further details.


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