A Brand New User Experience
Mimecast is proud to present a brand new look and feel, as well as the latest user experience enhancements, in Mimecast for Outlook v7. This version is a complete rewrite of the user interface, and brings great functionality enhancements with it. Each enhancement is based on extensive customer feedback and research, and delivered with end user productivity in mind.
Single Pane of Glass
Mimecast for Outlook v7 provides access to all functionality via a single unified view. This will be a familiar experience to users who engage with other Mimecast applications such as Mimecast Mobile or Mimecast Personal Portal v3.
In v6, each time a new ribbon item was selected a new view would open, resulting in multiple Mimecast for Outlook views being open at once. This had the potential to clutter the desktop. Now, each time a new ribbon item is selected the unified view will open to the relevant feature set.
A breadcrumb path above the message list, and a search area provides visual confirmation as to the current location.
New Main Menu Experience and Archive folders
Key functionality is contained in the new menu located on the left-hand side.
Menu sections with multiple items are able to be expanded. Archive Folders is a great example. Selecting Archive Folders from the menu expands the section, and displays the folder tree, as well a Favorites area and convenient folder filter. Selecting the star icon next to a folder will add it to the Favorites list.
Navigating to a new menu item will collapse the expanded item, if you navigate back you'll be taken to the last folder navigated to.
Collapsing the menu whilst you've navigated to an expanded menu item, will display the main menu icon. When the menu is opened fully again, the full path will be displayed again.
Menu items with sub menus will open with the first item in the list selected. For example, when opening On Hold the first item in the list, Personal Held, will be opened.
In order to provide additional space for the message list and content, the menu is able to be collapsed to display icons only using the arrow located at the bottom of the menu.
Bounces and Rejections are now available.
Contextual Smart Search
A brand new experience in v7 is contextual smart search. We heard your feedback and listened! Having selected an Archive Folder, and then using the smart search box located above the message list to conduct a search, will limit all results to the specific folder. Using smart search via Online Inbox, will run a search across the entire archive regardless of the directionality of the message. Contextual search has been a firm favorite during user testing throughout the design phase.
Delegate accounts are listed when opening the new profile experience. When you select a delegate account from the list, everything you see is then focused towards that delegate account. You are effectively browsing the archived mailbox of that user, this includes their archive folders as well as the ability to manage senders on their behalf.
Following extensive feedback, and careful consideration, we've removed the status panel from the bottom of the Outlook folders list. This will also reduce add-in location conflicts when third party add-ins use the same location. This doesn't mean that the functionality contained within the status panel has been removed.
Continuity status and activation are available at the top right hand side of the new unified view. The communicating with Mimecast icon is also located in the top right-hand side of the view.
A new ribbon region provides a visual indication as to the initialization status of the Mimecast for Outlook process. Whilst the process is initializing, the icon will display 'Loading Mimecast'. Once initialization is complete, the icon will display 'Authenticating'.
All new iconography brings a clean feel to Mimecast for Outlook whilst remaining agnostic to your corporate brand. The addition of the native 'New Email' control brings added convenience when looking to compose a new message from within the Mimecast tab.
Remember those "blink and you'll miss it" toasts? Well, they've been replaced with a brand new notification tray experience that integrates with the notifications functionality of the base operating system. A Mimecast for Outlook notification tray icon is presented. This changes color based upon the current status of alerts and notifications.
The following notifications types are provided for in the new experience:
- Information: These are transient and fade out after five seconds, but will still be visible in the notifications viewer.
- Success: These are also transient, and are used for such events as successfully sending a message using the Large File Send functionality.
- Progress: These are static and must be dismissed by the user. These are used for such events as uploading the attachment of a Large File Send message or exporting messages. This provides a great visual reminder that an upload is in progress.
- Error/Warning: These are static and indicate that action must be taken, and must also be dismissed by the user.
All notifications that require any action, such as authentication problems or failed actions, will contain a link taking the user directly to the area in which they need to take action. For example, if a cloud password has expired, clicking on the notification will open the authentication screen directly.
The notifications viewer allows for bulk management of multiple notifications and segregated by type.
Right click context menu options are provided on the system tray icon itself, the provide the following functionality:
- Open Mimecast for Outlook
- Activate or Deactivate a Continuity event
- Authentication Settings
You said the authentication experience wasn't clear enough when there was a problem. We've listened. The authentication section has been completely reworked removing some of the problems identified, and clearly identifying where there may be authentication issues. Should Mimecast for Outlook not be able to authenticate upon startup, the authentication wizard will be displayed when a user clicks on the notification.
Only the available authentication methods are displayed, alongside a clear indication as to the status of each. We put this one in the same category as the, now infamous, back button improvement Administration Console v4 delivered! Well overdue and we welcome your feedback if you think we should go further still.
Yes, Mimecast for Outlook v7 is able to adopt your corporate branding! We're working on the Administration Console side to provide the ability to set branding via Application Settings. In the meantime, branding can be set via the Configuration Tool - Applying Branding to the Mimecast for Outlook Client
Release and Reject Options
New options enhance the user experience when choosing to release or reject a message. These include the ability to block or permit and address or domain.
Mimecast for Outlook v7 provides support for various language packs. See the Mimecast Language Support page for further information.
Version 7.0 is just the start. We already have a strong feature packed roadmap planned for the next few quarters. We'd love to hear your feedback. We read every submission and really value your contributions. Submit an idea to the Share Ideas space, or join one of the many feedback discussions in the community forums.