Mimecast SMS Services

Document created by user.gA8uBK66K5 Expert on Sep 9, 2016Last modified by user.oxriBaJeN4 on Jan 8, 2018
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Depending on your Mimecast subscription, you may have access to Mimecast SMS Services. This offers the following customer benefits:

  • Continuity notifications:
    • Keeps users informed at the start and end of planned and unplanned email outages.
    • Advises users which Mimecast applications to use during a continuity event, in order to maintain productivity.
    • Reduce help desk calls as a result of lack of communication.
  • Cloud password reset:
    • Allows users to set or create a new cloud password without administrator intervention for when Directory services are unavailable.
    • Reduce help desk calls from end users requesting a password reset.
    • Control when users are able to use Cloud password reset.
  • Application Access Authentication:
    • Can be used to provide 2-step authentication to Mimecast applications.

 

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