Depending on your Mimecast subscription, you may have access to Mimecast SMS Services. This offers the following customer benefits:
- Continuity notifications:
- Keeps users informed at the start and end of planned and unplanned email outages.
- Advises users which Mimecast applications to use during a continuity event, in order to maintain productivity.
- Reduce help desk calls as a result of lack of communication.
- Cloud password reset:
- Allows users to set or create a new cloud password without administrator intervention for when Directory services are unavailable.
- Reduce help desk calls from end users requesting a password reset.
- Control when users are able to use Cloud password reset.
- Application Access Authentication:
- Can be used to provide 2-step authentication to Mimecast applications.
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