Mimecast Synchronization Engine: Configuring Automated Reports and Alerts

Document created by user.oxriBv5dM7 Employee on Nov 7, 2016Last modified by user.oxriBaJeN4 on Jan 23, 2019
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Applies To...


  • Mimecast Synchronization Engine v4 (or later).




The automated reporting and alerts functionality allows administrators to configure a Mimecast Synchronization Engine v4 (or later) site to receive the following by email:

  • Reports: A high level overview of all tasks assigned to a site. These are generated when Mimecast detects a site is not executing tasks. 
  • Alerts: Notifications triggered by scheduled task executions for all tasks assigned to a site.







Automatic report optionsTo configure a Mimecast Synchronization Engine site:

  1. Logon to the Administration Console.
  2. Click on the Administration toolbar button. A menu drop down is displayed.
  3. Select the Services | Synchronization Engine Sites menu item.
  4. Click on a Synchronization Engine Site running v4.0 or later.
  5. Complete the Automated Reporting and Alerts configuration options as required:
    Field /OptionDescription
    Scheduled Task ReportsIf selected, administrators receive a high level overview of scheduled tasks. The report is aimed at reducing scheduled task overlaps, helping administrators see which tasks haven't been able to execute in the assigned schedule. Reports are generated at approximately hourly intervals.
    If multiple sites have been configured to be included, they are consolidated into a single report.
    Scheduled Task Alert Type(s)Provides administrators with real time alerts of scheduled task results, based on one or more of the following statuses:
    • Error
    • Warning
    • Success
    This removes the need to access the Administration Console to check on scheduled task results. The alerts are triggered when a task has finished executing, and reports its status back to Mimecast. The content of the alert is a detailed task summary.
    Task Report & Alert Recipient(s)Specify the email addresses of the users who'll receive the reports. Enter either a single email address, or a comma separated list (without spaces) of email addresses.
  6. Click on the Save Automated Alerts Settings button.
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