Mimecast for Outlook: Accessing Delegate Mailboxes

Document created by user.oxriBaJeN4 Employee on Nov 8, 2016Last modified by user.oxriBaJeN4 Employee on Jan 8, 2018
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Changing Delegate AccountsYou can switch between your own account and other accounts you've been delegated to manage.

During a continuity event, delegate mailbox functionality remains unchanged.

To change to a delegate account:

  1. Click on your Account Profile. The list of accounts you can access is displayed.
  2. Click on the account you wish to access.


Once access to a delegate's mailbox is displayed, all the functionality available to your account is available for the delegate's account. This includes the ability to access their:

  • Inbox and Sent Items folder.
  • Archive folders.
  • Smart Tags
  • Personal / Moderated On Hold queues
  • Bounced / rejected message lists
  • Managed senders lists

When composing a message, it is sent from the delegated user.

See Also...


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