Mimecast Mobile: Disabling the "Allow Saving and Exporting of Attachments" Option on iOS 10 Devices

Document created by user.3AEuBDGmbb Employee on Nov 16, 2016Last modified by user.3AEuBDGmbb Employee on Apr 2, 2019
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It has been identified that disabling the "Allow Saving and Exporting of Attachments" option is not being respected on devices running iOS 10.


Applies To...


  • Users of Mimecast Mobile v3.3 and earlier
  • Devices running iOS 10 and later


Issue Details


Users are able to save and export attachments in Mimecast Mobile despite having the application option applied that should prohibit this. This has been caused by a change to a fundamental aspect of the iOS code we use to prevent downloading of attachments.




Upgrade to Mimecast Mobile v3.3.1 or later.