Viewing and monitoring an archive/backup task

Document created by user.KZrHBGG0eD Employee on Dec 1, 2016
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Applies To

  • Administrators with permission and access to manage Mailbox Recovery functionality 


Overview of all tasks

All Mailbox Recovery functionality can be accessed under 'Services > Services > Mailbox Recovery'.  Once you have accessed Mailbox Recovery use the 'hamburger' menu option to access all sub menus.


  1. Navigate to 'Services > Services > Mailbox Recovery'
  2. From the 'hamburger' menu, select 'Archive Tasks'
  3. Locate your task in the list


From here you can:


  1. View the overall status of the task
  2. Pause an active task
  3. Restart a paused task
  4. Edit a task
  5. Delete a task


Viewing task details

Each task contains high level information for each mailbox designated as part of the synchronization process.  


  1. Click 'View Details' to view all mailboxes in the task
  2. For each mailbox the 'Last Result' and 'Last Activity' are displayed
    • Success:  The last sync for this mailbox was successful.  No further details are available.
    • Warning:  Hover over the status in the list to view more detail about the 'Warning'
    • Error:  Hover over the status in the list to view more detail about the 'Error'.