Export and restore queue

Document created by user.KZrHBGG0eD Employee on Dec 1, 2016
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Applies To


Administrators with permission and access to manage Mailbox Recovery functionality as well as permission to view archived content.



Administrators with the followingrole permissions:


  • Services Menu | Mailbox Recovery (read, edit)
  • Archive Menu | Search Content View (protected permission) 


Export and restore activity

All Mailbox Recovery functionality can be accessed under 'Services > Services > Mailbox Recovery'.  Once you have accessed Mailbox Recovery use the 'hamburger' menu option to access all sub menus.


  1. Navigate to 'Services > Services > Mailbox Recovery' '
  2. From the 'hamburger' menu select 'Export and Restore Queue'


All restore and export activity can be viewed and accessed here and they are retained for 14 days before expiring.   


When exports have completed the files are available for download.  When restores are complete the data will be available in the target mailbox.  Reports are available for both exports and restores and will provide a summary of the restore/export as well as a detailed log of all mailbox items that failed during the process.