Mimecast for Outlook: Getting Help

Document created by user.oxriBaJeN4 Employee on Jul 18, 2017Last modified by user.oxriBaJeN4 Employee on Jul 20, 2017
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This guide describes how Mimecast for Outlook users can access help related to the function being performed.

 

Applies To...

 

  • End users of Mimecast for Outlook.

 

Walkthrough

 

You can access help in the knowledge base from the locations listed below. However the method used determines how it is displayed:

 

MethodExampleDescription
Mimecast RibbonMimecast Ribbon Help IconDisplays the default Mimecast for Outlook page in Mimecaster Central in your browser. From there you can access all Mimecast for Outlook documnatation, including a list of user guides and administration guides.
Mimecast for Outlook Title Bar IconMain Help Icon

Displays the help page relevant to the task being performed. How this is performed is dependent on the Mimecast for Outlook version being used:

  • Mimecast for Outlook v7.3 or after: A popup panel is displayed from the right hand side of the dialog. This:
  • Mimecast for Outlook v7.2 or before: Automatically displays the knowledge base page in your browser.

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