Mimecast for Outlook: Getting Help

Document created by user.oxriBaJeN4 Employee on Jul 18, 2017Last modified by user.oxriBaJeN4 Employee on Sep 14, 2018
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This guide describes how Mimecast for Outlook users can access help related to the function being performed.


Applies To...


  • End users of Mimecast for Outlook.




You can access help in the knowledge base from the locations listed below. However, the method used determines how it's displayed in Mimecast for Outlook:


Mimecast RibbonHelpDisplays the default Mimecast for Outlook page in Mimecaster Central in your browser. From there you can access all Mimecast for Outlook documentation, including a list of user guides and administration guides.
Mimecast for Outlook Title Bar IconHelp

Displays the help page relevant to the task being performed. How this is performed is dependent on the Mimecast for Outlook version being used:

  • Mimecast for Outlook v7.3 or after: A popup panel is displayed from the right hand side of the dialog. This:
  • Mimecast for Outlook v7.2 or before: Automatically displays the knowledge base page in your browser.