Mimecast Personal Portal: Monitoring Sent Items

Document created by user.3AEuBDGmbb Expert on Aug 7, 2017Last modified by user.oxriBaJeN4 on Aug 8, 2017
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This guide describes how end users can retrieve information relating a message's delivery. This enables them to confirm a message has been successfully delivered.

 

Applies To...

 

  • End users of Mimecast Personal Portal

 

Walkthrough

 

To identify the delivery status of a message:

  1. Log on to the Mimecast Personal Portal.
  2. Click on the Mailboxes icon.
  3. Click on your Sent Items folder.
  4. Click on the required message. The message is displayed.
  5. Click on the Delivery Receipts Status drop down.

    Send Notification

    This displays delivery information for each of the message's recipients. This can be accessed by one of the icons mentioned below:

    Send Notification

    IconDescription
    Delivery Status More IconClick on this icon to displays the delivery receipt status for the recipient. Click on the OK button to close the dialog.
    Delivery Status
    Delivery Status OK Icon

    This icon indicates the message has been successfully delivered to the recipient's mail server. Hover over the icon to display additional information (e.g. delivery method).

    This doesn't guarantee delivery to the user. It only indicates that the message has been accepted by their mail server.

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