Reporting Definitions

Document created by user.oxriBaJeN4 Employee on Nov 9, 2018Last modified by user.Yo2IBgvWqr on Nov 12, 2018
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This guide offers a detailed explanation of each of the reporting data types, as available to view and download in the following Reporting sections:

  • Overview
  • PDF Reports

 

Summary Graphs

 

Summary graphs display the volumes of email split into Outbound, Inbound and Internal messages, as well as Rejected volumes:

Data TypeDescription
Email Volume by DayThe total number of outbound, inbound, and internal messages per day.
Email Bandwidth by DayThe total amount of data of outbound, inbound, and internal messages per day.
Email Volume by Recipient DomainThe total number of outbound, inbound, and internal messages per recipient domain.
Email Bandwidth by Recipient DomainThe total amount of data of outbound, inbound, and internal messages per recipient domain.
Rejection OverviewDisplays why outbound, inbound, and internal messages are rejected.
Rejection Overview by Recipient DomainDisplays why outbound, inbound, and internal messages are rejected per recipient domain.
Email Volume Vs Rejected MailDisplays a comparison of successfully delivered and rejected outbound, inbound, and internal messages.
Email Statistics ReportDisplays statistics of the previous month's outbound, inbound, and internal email traffic. A total and mean value is displayed for the following categories:
  • Month - Year
  • The total number of inbound messages.
  • The total number of outbound messages.
  • The total number of internal messages.
  • The total number of rejected inbound messages to your organization (including viruses & spam).
  • The total number of accepted inbound messages to your organization.
  • The percentage of rejected inbound messages to your organization.

 

Outbound Email Graphs

 

Outbound email graphs display email communication from internal users to external users and domains:

Data TypeDescription
Top Outbound Senders by AddressLists the top 10, 20, or 30 email addresses from your organization sending outbound email.
Top Outbound Bandwidth by AddressLists the top 10, 20, or 30 email addresses from your organization using the most data when sending outbound email.
Top Outbound Senders by DomainLists the top 10, 20, or 30 email addresses from your organization sending outbound messages, broken down by domain.
Top Outbound Pairs by AddressLists the top 10, 20, or 30 email addresses your organization was sending messages to.
Top Outbound Pairs by DomainLists the top 10, 20, or 30 email addresses your organization was sending messages to, broken down by domain.

 

Inbound Email Graphs

 

Inbound email graphs display email communication from external users to internal users and domains:

Data TypeDescription
Top Inbound Recipients by AddressLists the top 10, 20, or 30 email addresses from your organization receiving outbound email.
Top Inbound Bandwidth by AddressLists the top 10, 20, or 30 email addresses from your organization using the most data when receiving outbound email.
Top Inbound Recipients by DomainLists the top 10, 20, or 30 email addresses from your organization receiving inbound messages, broken down by domain.
Top Inbound Pairs by AddressLists the top 10, 20, or 30 email addresses your organization has received messages from.
Top Inbound Pairs by DomainLists the top 10, 20, or 30 email addresses your organization has received messages from, broken down by domain.

 

Internal Email Graphs


Internal email graphs display email communication between internal users:

Data TypeDescription
Top Internal Senders by AddressLists the top 10, 20, or 30 email addresses sending messages to internal recipients.
Top Internal Senders by DomainLists the top 10, 20, or 30 email addresses sending internal messages, broken down by domain.
Top Internal Pairs by AddressLists the top 10, 20, or 30 email addresses sending internal messages to each other.
Top Internal Pairs by DomainLists the top 10, 20, or 30 email addresses sending internal messages to each other, broken down by domain.

 

See Also...

 

 

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