MSP Portal: Managing Your Invoices / Credit Statements

Document created by user.oxriBaJeN4 Employee on Jan 18, 2019Last modified by user.oxriBaJeN4 Employee on Apr 2, 2019
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If your MSP Portal logon has the "Administrator" role assigned to it, you can view individual customer invoices, consolidated invoices, and credit statements.


Listing Your Invoices / Credit Statements


To view your invoices and credit statements:

  1. Click on your Account Information toolbar icon. A drop down menu is displayed.
  2. Click on the Invoices menu item. The Invoices dialog is displayed.
  3. Enter the required Search Criteria as follows:
    Field / OptionDescription
    TypeSelect the type of results to be returned. The options are:
    • Customer Invoices: Lists invoices / credit statements by customer.
    • Consolidated Invoices: Lists consolidated invoices.
    • All Invoices: Lists customer invoices / credit statements and consolidated invoices. This is the default option.
    FromSpecify the date range for the search by clicking on the Calendar Icon to the right of each field.
  4. Click on the Search button. A list of invoices / credit statements that meet the search criteria is returned.
    Use the Search Invoices field above the results list to search for a customer name.

Viewing Invoice / Credit Statement Detail


Viewing InvoicesWith your search results listed, you can view the details of individual invoices / credit statements:

  1. Click on the PDF Icon to the right of an invoice / credit statement. The invoice / credit statement is downloaded as a PDF file to your browser's download location.


Viewing Your Balance Statement


With your search results listed, you can view your latest balance statement:

  1. Click on the Balance Statement button.


See Also...