Mimecast Web Security: Custom Block Pages

Document created by user.oxriBaJeN4 Employee on May 22, 2019Last modified by user.oxriBaJeN4 Employee on Jun 19, 2019
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Custom Block PageThis page describes how to customize a block page for when end users contact their administrators regarding blocked access.

 

To customize a block page:

  1. Log into the Administration Console.
  2. Click on the Administration menu item.
  3. Select the Web Security | Policies menu item.
  4. Click on the Block Page Settings button.
  5. Enable / Disable the block page customization button.

    If you select disabled, Mimecast defined settings will be applied to Block Pages.

  6. Enter a Title (Up to 300 characters).
  7. Enter the specified Body Text (Up to 1000 characters). You can also include email addresses or domain names that will automatically render a link. For instance, you may choose to include a link to your corporate acceptable use policy, email address or phone number of IT support. When clicked, they will open in a browser or to the email client.

 

To further customize this page, you can incorporate your company branding. For instance, you can include your company logo, company colors, and a disclaimer. For further assistance on Branding, visit the following page Branding Introduction.

Mimecast diagnostics and domain/URLs cannot be customized as diagnostics information will differ based on reason for the block.

 

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