Knowledge Base

The Mimecast Knowledge base is by default available to any internet user. However certain pages are protected, necessitating users to authenticate before access is provided. This guide describes how to access any Knowledge Base pages that are protected, so they can only be seen by Mimecast customers.   Problem  We're committed to providing…
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This article outlines how to resolve an issue where newly registered customers to Mimecast are unable to successfully log on to the community portal, Mimecaster Central ( This is most likely caused by the user's firewall blocking the site in error.   Applies To  New customers who have registered to…
in Knowledge Base