Do you agree - Continuity

Discussion created by user.qpmcB8n477 on Dec 11, 2015
Latest reply on Apr 2, 2017 by user.dqQXBGfE9k38

In our “Do you agree” series we are are providing our response to our customers frequently asked questions. Today we are discussing continuity.


What we are hearing:  Microsoft offers a 99.9% service availability SLA for Office 365. Surely their systems must be robust which makes me feel adequately protected.


What Mimecast Says:  Is email considered a critical tool for your organization? How much tolerance do your users have for downtime? What might it cost your business when email is down? 99.9% availability equates to 43 mins per month and almost 9 hours of downtime per year. With on premises Exchange, you probably had a business continuity plan and high availability infrastructure to protect against critical system downtime. This basic requirement still exists when moving to the cloud – so taking your exiting business continuity plan to the cloud is critical.


What are your thoughts? Does the 100% SLA Mimecast provides offer you that extra peace of mind? Are you okay with having three 9's? Please discuss.