As per the title really, we're keen to discuss which Mobile Device Management platforms you've used to deploy Mimecast Mobile Pro. How was your experience, any hurdles and top tips for other customers?
We're using Citrix Xenmobile Enterprise to deploy. This was the first VPP app we've deployed so it was new to us. Had to make sure the app was set to Required before it would prompt to install. We did see it glitch a bit and reprompt the user several times to sign in with their Apple ID. Just had to do it once and cancel all the other prompts to get past it.
Interesting about the prompts. We haven't seen that deploying internally. As more customers come through the beta it would be good to understand if anyone else experiences this.
Great to hear you're up and running! Let us know how many users you deploy to.
We have around 1200 iOS devices, though we're only currently testing Mimecast Mobile Pro with a handful of users.
Just checking in to see how the testing is going. I can't see any users displayed under Registered Devices on your account so wanted to make sure there weren't any hurdles we can assist with.
Unfortunately out testing is at a standstill for now due to the IP restrictions issue I've posted about. If there are any plans to allow us to set IP restrictions on everything but the Mobile Pro app, we'd be thrilled to hear about them. That would solve all of our problems.
Yes, I recall that now. I forgot to follow up.
Do you only apply the VPN to the Worx secure container and not the whole device by device policies? Are your devices of the BYOD fashion or provided for in house?
The VPN is only used by the Worx container, not whole device. We provide devices but do allow BYOD.
Air Watch MDM
Getting ready to push and test with Air Watch - test will be only a few iPhones in I.T. dept, eventually about 500 phones.
Have worked with several other MDM's but not in relation to Mimecast. Tested Barracuda Networks', have a colleague who liked SAP (couldn't believe they had one), but my personal favorite was Meraki.
Hoping for a mobile admin app in the future.
How did you get on, is there anything I can assist with by way of information or best practise advice?
We've got a poll running at What MDM or EMM platforms do you use? It would be great to get your votes there so we can ensure you're counted in the main poll.
We are currently setting ours up with VMware AirWatch, it looks like we need the Bundle ID of the iOS package to be able to issue to devices, do you have that available by chance?
The bundle ID is referenced in the Apple VPP URL when you are viewing the application. I can't recall if the Airwatch guidance covers this, it's been a while since I've read their KB.
I believe you may be getting AppID mixed with BundleID, the BundleID should be something along the lines: "com.mimecast.*"
For the Mimecast Mobile Public App, I see: com.mimecast.MimecastI'm just having trouble pinning down the Mobile Pro BundleID, which is required for the AirWatch Implementation, and needs to match the app itself.
If you are able to dig this up, or anyone else may have the reference, that would be awesome.
Please let me know, thanks!David
Not enough coffee....
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