AnsweredAssumed Answered

MSDDSK crashing in Mimecast for outlook

Question asked by user.Y168BxCVRX7e on Sep 26, 2017

I have a computer where msddsk.exe is crashing.  The user gets the error right after logging in.  

 

I have tried removing the software, reinstalling, repairing .net, upgrading .net to 4.7

 

We are using Mimecast for Outlook 7.3.2061.19940 (32 bit)

 

Here is the error:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: msddsk.exe
Problem Signature 02: 7.3.0.8541
Problem Signature 03: 598c1ea9
Problem Signature 04: System.Xml
Problem Signature 05: 4.7.2053.0
Problem Signature 06: 58fa6cec
Problem Signature 07: b7a
Problem Signature 08: 27
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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