AnsweredAssumed Answered

Cannot load authentication methods in outlook

Question asked by user.armobltzm2 on May 4, 2018
Latest reply on Jul 8, 2018 by user.8VNEB7t5ZM96

I just installed the mimecast for outlook v7.5. When I open outlook and click on the mimecast tab.. it fails to authenticate. I click settings, and then its says "Sorry, we couldn't load the authentication methods" I click the reload methods but it keeps failing.