-
How to open a case when it is not loading
Cannot submit a request because it will not load. Please see attachment. Also getting multiple users getting Gateway Timeout when clicking on links.
-
We are now seeing more and more Gateway Timeout errors when trying to go to websites from emails.
We are now seeing more and more Gateway Timeout errors when trying to go to websites from emails. This has never been an issues until recently where it seems everything is timing out and then giving the errors. Has something changed? I even releaxed the setting but I am not sure how long it takes or if that is the fix.…
-
Mimecast Cloud Integrated - Detections export
Hi, Is there a method to export the list of Detections from the Mimecast Cloud Integrated portal? Kind regards,
-
Reason why users can received email email but unable to send email for specific email address
Reason why users can received email email but unable to send email for specific email address
-
Admin Hold by Subject?
I have impersonation protection enabled and lots of names, this works perfectly stopping most if not all impersonation emails. We do get a couple false but I can live with that. However recently I'm seeing a new trend (at least to me) that they are sending phisinh emails and putting in the subject line a name of a Senior…
-
Located in Belgium, O365, Mimecast on German servers. We have a branch in South-Africa, sa[...]
We are located in Belgium, using one O365 tenant, located in central Europe. We use Mimecast Cloud integrated, located on German servers. We are currently running a Mimecast DMARC Analyzer trial, who shows 1 message failing on DKIM and SPF, as it seems it was passing via za-smtp-delivery-40.mimecast.co.za, I suppose one of…
-
This is a Cloud Integrated Question. In the Policy Detection Action, I have SPAM set to Mo[...]
This is a Cloud Integrated Question. In the Policy Detection Action, I have SPAM set to Move to Junk, however the recipient does not receive the message. Is this an issue with my installation? What does the option "Do Nothing" do?
-
[Processing Failure] - Default O365 Mail policy
Hello, I'm beginning to see this error fairly frequently lately and it's causing internal and external messages to be viewed as Untrustworthy. The error is: "[Processing Failure] - Default O365 Mail policy" The result is Quarantine but I'm able to manually release the message. SO far, I've not seen many posts about this…
-
Every alert i get when an email is flagged up i get 4 emails sent to me inbox, how do i ch[...]
Every alert i get when an email is flagged up i get 4 emails sent to me inbox, how do i change this to one email?
-
is there a way to stop links to a specific domain being rewritten?
We use a media service which has links in the articles. The media service has already wrapped the final URL. When we received the email from the media service, Mimecast wraps it again. Whilst the links work in most browsers, we are experiencing an issue with Chrome - getting a MismatchCert (Hostname mismatch) Blocked by…