The human element is still the number one reason why security breaches happen. In fact, recent research found that 3 out of every 5 breaches are due to human error – despite years of mandatory training and compliance efforts. Mimecast’s Engage platform is tackling this challenge head-on with a bold and innovative approach, shifting away from stale, checkbox training to something truly effective and dynamic. Here’s how Mimecast is transforming security awareness and training, turning employees into your organization’s greatest security asset. 3 out of every 5 breaches are due to human error.
Fresh content for a global workforce
Mimecast knows that engaging, relevant content is key to changing security behaviors. That’s why Engage’s content library has received a major upgrade. Organizations can now select from a diverse range of styles: from the popular “human error” videos to more mentor-style educational pieces, ensuring every
organization finds the tone that fits its culture. But it’s not just about style. Mimecast has expanded the range of topics to address modern workplace realities – think guidance on generative AI, personal device security, and safe use of tools like Slack and Google Drive. This ensures your employees are trained on the risks that matter most right now. Recognizing the needs of a global workforce, Mimecast is making this content more accessible than ever. Training materials will be available with subtitles in 27 languages, and many will be dubbed in German, French, and Spanish. Whether your team is in London, São Paulo, or Singapore, everyone gets the same high-quality, relevant training.
Realistic, reliable, and manageable simulated phishing
Phishing simulations are only effective if they land in employees’ inboxes and reflect real-world threats. Mimecast has made significant strides in this area. With new direct message delivery, simulated phishing emails now reliably reach intended recipients, eliminating the headaches of domain whitelisting and expanding the range of domains you can use. Mimecast has also supercharged campaign creation and management. You can now run multilingual phishing campaigns using a growing library of 150+ templates (with more added each month), customize landing pages for realistic learning moments, and even send simulated phishing emails with attachments – mirroring the tactics used by real attackers. The campaign manager has been redesigned for easy multigroup sending, better testing, and difficulty ratings to help you tailor simulations as your employees grow more savvy.
Behavioral nudges: Personalized real-time coaching
Changing behavior isn’t just about annual training or the occasional phishing test. Mimecast Engage offers “nudges” – real-time, personalized notifications that guide employees when it matters most. If an employee clicks a phishing link, mishandles sensitive data, or downloads malware, Engage detects that risky behavior and sends a tailored nudge right away. Delivered via Slack, Teams, or email, these nudges explain what went wrong and how to improve, with the option to include just-in-time training. Nudges aren’t just for mistakes – they also celebrate positive actions, like going months without a security incident or promptly reporting phishing attempts. With an upcoming custom nudge builder, organizations will be able to design nudges for specific risk groups or scenarios. Want to remind your engineering team about a spike in phishing attacks? You can, instantly.
User scorecards: Visibility and accountability for every employee
Mimecast’s new user scorecards bring transparency and motivation to the forefront of your security awareness program. Delivered to inboxes on a schedule you control (monthly, quarterly, etc.), scorecards summarize each employee’s security performance – highlighting strengths, pinpointing areas for improvement, and providing clear calls to action. These scorecards are fully customizable to match your organization’s branding and priorities. Some organizations even tie scorecard performance to incentives like bonuses or use them as the face of the security team’s communication efforts. This hyper-personalized approach drives real accountability and empowers every employee to improve.
The future: Adaptive, personalized security experiences
Mimecast is moving security awareness from one-size-fits-all to adaptive, personalized experiences. Employees who consistently demonstrate good security habits get a lighter touch, focusing on efficiency and innovation. Those at higher risk receive more guidance – through nudges, regular scorecards, and, when necessary, security controls tailored to their needs. With these enhancements, Mimecast Engage doesn’t just improve security awareness – it transforms it. The platform empowers your workforce, adapts to risk in real time, and helps you measure true behavioral change – not just training completion. Now is the time to make your employees your best digital defenders.
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