This guide describes what happens when an email containing a URL is received.
- End users who receive an email containing an embedded URL.
Targeted Threat Protection - URL Protect re-writes all URLs embedded in an email, including those in .TXT and .HTML attachments, and performs a layered security check on the destination site when a user clicks on the link.
When a user clicks on a link, what happens depends on whether the link is considered safe. If the link is considered safe, the user is redirected to the original destination without manual intervention.
If the link is considered unsafe, what happens depends on the configuration defined by your administrator.
- If the administrator has configured the account to block unsafe URLs when they are detected, users are not taken to the URL's destination. Instead they receive the following notification in their browser:
The threat is displayed, but users have no option but to close the browser window. They can click on the Click Here for More Information link in the dialog to display details of why the link was considered unsafe.
- If the administrator has configured their account to warn users when an unsafe link is detected, the user is not taken to the original destination. Instead they receive the following notification in their browser, allowing them to choose whether it is safe to proceed:
The threat is displayed, but users have the option but to click on the Continue to Page button. They can also click on the Click Here for More Information link in the dialog to display details of why the link was considered unsafe.