Disabling SMTP Fixup on Cisco Firewalls

Document created by user.oxriBaJeN4 Employee on Sep 11, 2015Last modified by user.oxriBaJeN4 Employee on Apr 2, 2019
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Cisco firewalls have a program called SMTP Fixup. This program is known to cause problems with mail delivery, and we recommend disabling it. Below is an article from Symantec that covers the problems with SMTP Fixup:


To disable SMTP Fixup:

  1. Establish a Telnet Session to log on to the Cisco PIX firewall. Alternatively, use the console to log on to the Cisco PIX firewall.
  2. Enter the enable command.
  3. Enter your Password when prompted.
  4. Enter the following commands in sequence:
    • configure terminal
    • no fixup protocol smtp 25
    • write memory
  5. Restart the Cisco PIX/ASA Firewall.