Forwarding Address Policies

Document created by user.oxriBaJeN4 Employee on Sep 12, 2015Last modified by user.oxriBaJeN4 Employee on Mar 27, 2017
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In certain scenarios, you may require that emails from and to specific email addresses are not delivered to the original recipient, but instead delivered to an alternate address. Using the Forwarding Address policy, the envelope address is re-written to the forwarding address and the email is delivered to this address only. The original header information is retained.

Optional: You can choose to have the email delivered to the original recipient in addition to the alternative address.



Administrators can implement the Forwarding Address policy to alter the destination address for a particular email flow. The forwarding address must be an existing valid email address (internal or external). Any policy match will override the default Delivery Route. Mimecast will determine whether the new recipient (forwarding address) is internal or external, and then deliver the email to this address. Details regarding the original recipient and the forwarded recipient are included in the email headers, which can be accessed using an Archive Search.


Forwarded emails are still processed by Mimecast security systems, including content, spam and virus checks. The message contents are also archived normally, according to your account retention period.


What you need


An Administration Console logon with access to the Administration | Gateway | Policies menu item.


A previously configured Definition.


Creating a policy


To create a policy, follow the instructions in the Creating / Changing a Policy article, but using the following options:


Definition required?