The Registered Applications View

Document created by user.oxriBaJeN4 Employee on Sep 16, 2015Last modified by user.oxriBaJeN4 Employee on Jun 20, 2019
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Registered applications are end user devices where their users have registered with one of Mimecast's mobile, desktop or continuity services. These include:

  • Mimecast for Outlook
  • Mimecast for Mac
  • Mimecast Mobile
  • Mimecast Mobile for BlackBerry
  • Mimecast Mobile for Windows Phone

 

This guide describes the registered applications view that administrators with the Registered Applications role can use to:

  • Manage device authentication sessions.
  • Interrogate the device estate regarding Mimecast software versions.
  • Look at the details of the device hosting the Mimecast application.

 

Overview

 

Information regarding the device, the application software, and registration details, are provided for all users in your environment who have access to Mimecast applications. Administrators can determine whether certain devices require application software updates, and identify devices that have not registered for an extended period of time. The registered applications view also provides the ability to revoke application authentication sessions.

 

To access the Registered Applications view:

  1. Logon to the Administration Console.
  2. Click on the Administration toolbar menu item.
  3. Select the Services | Applications menu item.
  4. Click on the Registered Applications button.

 

Filtering the Registered Applications View

 

You can filter the registered applications view by the following methods:

  • View By drop down
  • Status drop down

 

The View By drop down  has the following options:

  • Operating System: This provides a list view of all registered authentication sessions.
  • User: This groups all registered authentication sessions by email address.

 

The Status drop down displays the status of the session created when applications register during the authentication process. The status column reflects the validity of the session:

StatusDescription
ActiveThe authentication session has been active in the time frame of the authentication TTL value set in the relevant authentication profile.
ExpiredThe authentication session has not been in use in the time frame of the authentication TTL value set in the relevant authentication profile. Expired entries remain visible in the Administration Console for six months after they have expired.
RevokedAn administrator has revoked the authentication session. Revoked entries remain visible in the Administration Console for six months after they have been revoked. 
Once an authentication session has been revoked, all Mimecast application data is removed and the user is logged out the next time the application is used.
Authentication sessions for web applications and portals are not reflected.

Viewing an Application's Version Information

 

You may need to interrogate the device estate to identify devices operating legacy or outdated versions of Mimecast applications. Registered applications provides this capability through the use of the Search, Application, and Versiondrop downs.

 

An example may be that Mimecast announces the end of life of a major version of Mimecast for Outlook. You may want a report reflecting each user that requires to be updated to the latest version. Follow the steps below to provide this data:

  1. Access the Registered Applications view.
  2. Select an Applications Filter from the applications drop down:

    If the aim is to export the results of the query, Mimecast recommends using the Operating System view for this task.
  3. Select an application version from the versions drop down.

    Only versions that have been in use in the organization will be reflected. If a user is upgraded to a newer version, and the authentication session is simply refreshed rather than a new session being created, the version information will be updated. The previous outdated version will no longer be reflected.
  4. Results for the filtered view are displayed. These may be exported to a spreadsheet by selecting Export.
"Last Registration" reflects the date and time the authentication session was last registered with Mimecast. This may be useful for understanding when the device was last used.

Viewing Application / Version Information for a Single User

 

If you want to interrogate the device estate to identify which Mimecast applications a specific user has accessed. Registered Applications provides this capability through the use of the Search field.

 

An example may be that you need a report on the Mimecast applications a specific user has accessed. Follow the steps below to provide this data:

  1. Access the Registered Applications view.
  2. Enter the user's User Name  into the Search field.
  3. Expand the accordion for the user. All authentication sessions for the user are displayed. These may be exported to a spreadsheet by selecting Export.
"Last Registration" reflects the date and time the authentication session was last registered with Mimecast. This may be useful for understanding when the device was last used.

Revoking a Registered Application's Access

 

To revoke access to a registered application:

  1. Access the Registered Applications view.
  2. Either:
    • Select one or more registered application in the left hand column, and click on the Revoke Selected button to revoke those applications.
    • Click on the Revoke All button to revoke all registered applications.

 

See Also...

 

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