Configuring Impersonation Protection Definitions and Policies

Document created by user.KZrHBaK4Vn Expert on Feb 20, 2016Last modified by user.oxriBaJeN4 on Oct 9, 2017
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Impersonation Protection policies, together with configured definitions, allow you to control:

  • What emails to protect.
  • The identifiers used to detect phishing, whaling, impersonation, and socially engineered phishing attacks.
  • The action taken if one or more of the identifiers are triggered.

Best Practice Settings

 

We've provided a list of Impersonation Protection definition settings which we consider best practice. These settings are based on commonly used configurations, that can provide an optimal solution to protect you against targeted whaling attacks. It's important to understand that one setting may not meet all your specific requirements. We recommend that you review your environment, tweaking these options where necessary.

 

See the Impersonation Protect Best Practice page for full details. You must log on to Mimecaster Central to access this page.

 

Configuring an Impersonation Protection Definition

 

To configure an Impersonation Protection definition:

  1. Log on to the Administration Console.
  2. Click on the Administration toolbar button. A menu drop down is displayed.
  3. Click on the Gateway | Policies menu item. The Gateway Policy Editor is displayed.
    If you don't see this menu item, your Mimecast account does not have the required permissions. Contact your administrator for assistance.
  4. Select the Impersonation Protection option in the Definitions drop down. Any existing definitions are displayed.
  5. Either:
    • Click the New Definition button.
    • Click the Definition to be changed.
  6. Complete the Identifier Settings dialog section:
    Field / OptionDescription
    DefinitionProvide a description of the definition to help you identify it. This is appended to emails in the archive that have this definition applied.
    Similar Internal Domain

    This option checks the similarity of the sender's domain to all your internal domains. If selected, the Similarity Distance field allows you to specify the number of different characters between the sender's domain and your internal domains before an action is applied. For example, if the external sender's domain is "minecast.com", and you have the "mimecast.com" internal domain, a Similarity Distance of '1' would detect this.

    Less or equal to logic is used for this check. Therefore if the Similarity Distance is set to 2, this check will trigger on any external domain which has 2 or 1 character difference compared to your internal domains. For protection against exact spoofing of your internal domain, ensure an Anti-Spoofing Policy is enabled on your account.
    Newly Observed Domain

    This option checks the sender's domain against a list of domains that have only been seen sending traffic in the last week. This list includes domains that have been around for a while, but have only been sending traffic in the last week. This check is not a "who is" lookup to check the domain's registration.

    This list contains most active domains from the last week. However as we don't see all email traffic, it is possible that the list does not contain every potential threat.
    Internal User Name

    This identifies if the sender's display name is the same as one of your internal user names, with the exception of the recipient’s user name. This ensures any threats that spoof an internal user is detected. Users created manually in transit are not checked. For example, if a message is sent from "User One <test@hotmail.com>" to "userone@<domain>.com", because it is the same user name as the recipient, the recipient can tell if they are being spoofed.

    Reply to Address Mismatch

    Enable this option to identify if a mismatch has occurred between the sender’s email address (both Header and Envelope) and the Reply To email address.

    Message may contain links that respond to a different email address that the one who sent the message (e.g. newsletters). If this is the case, you may need to configure an Impersonation Protection Bypass Policy.
    Targeted Threat Dictionary

    This option checks the message content against a Targeted Threat Dictionary. If selected, the "Mimecast Threat Dictionary" and "Custom Threat Dictionary" fields are displayed.

    Mimecast Threat Dictionary

    If selected, the message is checked against a dictionary maintained by Mimecast's dedicated Messaging Security team. They monitor threats and ensure the dictionary is kept up to date. Selecting this option helps detect suspicious characteristics in the email header, body, or subject.

    Custom Threat DictionaryIf selected, the message is checked against your own threat dictionary. Click on the Lookup button to select the required dictionary or create a new one.
    Number of HitsSpecify how many of the above identifiers have to match for an inbound mail to invoke an action. All checks are conducted on the Envelope AND Header From addresses by default.
    It is recommended that at least two identifiers are detected before taking any action.
    Ignore Signed MessagesIf enabled, Impersonation Protection will not be applied to digitally signed messages. This ensures the signature of the message remains intact, but means that attachments won't be security checked.
  7. Specify the Identifier Actions to take when the Number of Hits threshold has been reached:
    Field / Option
    Description
    ActionSpecify the required action:
    ActionDescription
    Held for Review

    The email is accepted, but placed in the Held queue. It can be viewed by selecting the Monitoring | Held menu item from the Administration drop down menu.

    If you've digest notification enabled for the end user, mail detected by Impersonation Protection will be visible. Permitting via a digest won't bypass Impersonation Protection. Should this be required, a separate Impersonation Protection Bypass policy needs to be put in place for the sender.
    BounceThe email is accepted, but bounced back to the sender with a notification. It can be viewed by selecting the Monitoring | Bounces menu item from the Administration drop down menu.
    NoneThe email is accepted, and delivery to the recipient is attempted.
    Irrespective of the action configured, messages can also be tagged using the options below.
    Hold Type

    Select from the drop down to restrict the view of held messages in Mimecast end user applications.

    Moderator Group

    Use the Lookup button to select a group of users to moderate the specified action.

    Tag Message BodyIf selected, a text box is displayed that allows you to specify a message (up to 500 characters) that is added to the message's body. The text box displays plain text by default. If required, HTML can be specified instead to customize the look and feel of any notification. If no text is specified, the following default text is used. Body Sus.png
    Should we be unable to tag a message's body (e.g. due to the message's structure) the message's subject is tagged instead.
    Tag SubjectIf selected, a text box is displayed that allows you to specify a message (up to 100 characters) that is added to the message's subject. The text box displays plain text by default. If required, HTML can be specified instead to customize the look and feel of any notification. If no text is specified, the following default text is used.Subject.png
    Tag Header

    If selected, this option adds the following message to the email's header:

    header.png

    To provide extra flexibility for administrators, if header tagging is enabled, Impersonation Protection will stamp all inbound headers regardless of whether the Number of Hits threshold has been reached. However the 'Suspicious' tagging will be removed if the Number of Hits is not met.

  8. Complete the General Actions section as required:
    Field / Option
    Description
    Mark All Inbound Items as 'External'

    When selected, the following tagging options are available; 

     

    Field / OptionDescription
    Tag Message BodyIf selected, a text box is displayed that allows you to specify a message (up to 500 characters) that is added to the messsage's body. If no text is specified, the following default text is used.
    Body copy.png
    Tag Subject

    If selected, a text box is displayed that allows you to specify a message (up to 100 characters) that is added to the messsage's subject. If no text is specified, the following default text is used.

    Tag Subject

    Tag Header

    If selected, the following is added to the email's header:

    Tag Header

  9. Complete the Notifications section as required:
    Field / Option
    Description
    Notify Group

    Use the Lookup button to select a group of users. They will be notified when the definition is triggered, and why.

    Notify (Internal) Recipient

    If selected, a notification is sent to the recipient of the message that triggered this definition. This applies to inbound messages only.

    Notify OverseersIf selected, a notification is sent to the members of the Oversight Group, when there is a Content Overseers policy active for the communication pair of the message and the message triggered this definition.
  10. Click on the Save and Exit button.

 

Creating a Custom Threat Dictionary

 

To create a custom threat dictionary:

  1. Click on the Custom Threat Dictionary definition option.
  2. Click on the Lookup button.
  3. Click on the New Custom Dictionary button.
  4. Complete the Custom Dictionary Options dialog:
    Field / OptionDescription
    DescriptionEnter a description that enables you to identify the dictionary.
    Activation ScoreSpecify a value, that is used in conjunction with the "Word / Phrase Match List" field to determine if a threat is valid.
    Scan Subject LineSelect one or all of these option to scan a message's subject, header, or body for the content specified in the "Word / Phrase Match List" field.
    Scan Message Header
    Scan Message Body
    Word / Phrase Match ListSpecify a list of words, phrases, or regular expressions, preceded by a numerical weighting value. Multiple entries must be specified in separate lines. Messages are searched for the entries in the match list (in the components specified). If they are found, the individual weighting values are totaled, and if this value equals or exceeds the "Activation Score" value, a threat has been found. Example entries include:
    • 2 "urgent"
    • 2 "company confidential"
    • 1 regex \bpayment(s)?\b
    A maximum of 500 lines can be added.
  5. Click on the Save and Exit button. The dictionary is now available to select.

 

Configuring an Impersonation Protection Policy

 

You can configure up to 20 Impersonation Protection policies. To do so:

  1. Log on to the Administration Console.
  2. Click on the Services toolbar button. A menu drop down is displayed.
  3. Click on the Gateway | Policies menu item.
  4. Click on Impersonation Protection. Any existing policies are listed.
  5. Either:
    • Click the New Policy button to create a policy
    • Click on the policy to be changed.
  6. Complete the Options section as required:
    Field / OptionDescription
    Policy NarrativeProvide a description of the policy to enable you to identify it. This is appended to emails in the archive that have the policy applied.
    Select OptionClick on the Lookup button to display a list of Impersonation Protection definitions. Click on the Select link to the left of the definition to be applied when this policy is triggered.
    PreviewThis field is only displayed once a definition is selected in the "Select Option" field. Click on the preview definition icon icon to display a read only version of the definition. Click on the Go Back button to return to the policy.
  7. Complete the Emails From section as required:
    Field / OptionDescription
    Addresses Based On

    Specify the email address characteristics the policy is based on. The options are:

    OptionDescription
    Return Address (Mail Envelope From)Applies the policy to the SMTP address match, based on the email's envelope or true address (i.e. the address used during SMTP transmission).
    Message From Address (Message Header From)Applies the policy based on the masked address used in the message's header. The "Addressed Based On" option is only available in the Emails From section.
    BothApplies the policy to the both the Mail Envelope and Message Header From addresses. This is the default setting for Impersonation Protection policies.

    As Targeted Threat Protection - Impersonation Protect checks both the Envelope and Header From address, it will always use both addresses.

    Applies From

    Specify the sender characteristics the policy is based on. For multiple policies, apply them from the most to least specific. The options are:

    OptionDescription
    External AddressesIncludes only external organization addresses.
    Freemail DomainsIncludes sender domains that are present on a Mimecast list of freemail domains.
    Email Domain

    Enables you to specify one or more domain names to which the policy is applied. If selected, the "Specifically" field allows you to enter the required domain names.

    Address GroupsEnables you to specify a predefined directory or group. If selected, the "Profile Group" field allows you to select the required group by clicking the "Lookup" button.
    Header Display Name

    Enables you to specify a Header Display Name. If selected, the "Specifically" field allows you to enter the required name. This option is only available if the "Address Based on" option has been set to "The Message From Address" or "Both".

    Address Attributes

    Enables you to specify a predefined attribute. If selected, the "Where Attribute" field allows you to select the required attribute, and the "Is Equal To" field allows you to specify an attribute value.

    This option can only be used if attributes have been configured for user accounts.
    Individual Email AddressEnables you to specify an SMTP address. If selected, the "Specifically" field allows you to enter the required email address.
  8. Complete the Emails To section as required:
    Field / OptionDescription
    Applies From / To

    Specify the sender characteristics the policy is based on. For multiple policies, you should apply them from the most to least specific. The options are:

    OptionDescription
    Internal AddressIncludes only internal organization addresses.
    Email DomainEnables you to specify one or more domain names to which the policy is applied. If selected, the "Specifically" field allows you to enter the required domain names.
    Address GroupsEnables you to specify a predefined directory or group. If selected, the "Profile Group" field allows you to select the required group by clicking the "Lookup" button.
    Address AttributesEnables you to specify a predefined attribute. If selected, the "Where Attribute" field allows you to select the required attribute, and the "Is Equal To" field allows you to specify an attribute value.
    This option can only be used if attributes have been configured for user accounts.
    Individual Email AddressEnables you to specify an SMTP address. If selected, the "Specifically" field allows you to enter the required email address.
  9. Complete the Validity section as required:
    Field / OptionDescription
    Enable / DisableUse this to enable (default) or disable a policy. If a date range has been specified, the policy will automatically be disabled when the end of the configured date range is reached.
    Set Policy as PerpetualIf the policy's date range has no end date, this field displays "Always On" meaning that the policy never expires.
    Date RangeUse this field to specify a start and / or end date for the policy. If the Eternal option are selected, no date is required.
    Policy OverrideThis overrides the default order that policies are applied. If there are multiple applicable policies, this policy is applied first unless more specific policies of the same type are configured with an override.
    Bi-DirectionalIf selected the policy is applied when the policy's recipient is the sender, and the sender is the recipient.
    Source IP Ranges (n.n.n.n/x)Enter any required Source IP Ranges for the policy. These only apply if the source IP address used to transmit the message data, falls inside or matches the range(s) configured. IP ranges should be entered in CIDR notation.
  10. Click on the Save and Exit button.

 

See Also...

 

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