Mimecast for Mac: Monitoring Sent Items

Document created by user.oxriBaJeN4 Employee on May 20, 2019Last modified by user.oxriBaJeN4 Employee on May 30, 2019
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This page describes how Mimecast for Mac end users can retrieve information relating a message's delivery. This enables them to confirm a message has been successfully delivered.

 

To view the delivery receipt status of a message:

  1. Select Sent Items from the navigation menu.
  2. Select a Message. The message is displayed.
  3. Select the Delivery Receipts Status dropdown. 

    A list displays the name and email address of each recipient.
  4. Select the Delivery Status More Icon icon for the recipient you are interested in.
  5. Either select:
    • View Details to display the following information:
      • Recipient
      • Remote IP
      • Acknowledgement
    • Copy Details to Clipboard to copy the detail to your device's clipboard.

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